Customer Reviews
2023-09-04 22:52:08
Great experience purchasing the tiles.
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by Jeff A.; Honolulu, HI on September 4, 2023 |
Great experience purchasing the tiles. Except… i spent a lot of time selecting the tiles i really liked and wanted to use, creating a specific pattern, only to find out that many of the tiles i selected could only be ordered in bulk. Most of the tiles i selected i only needed 4. Others 8. But many could only be ordered in 40 or more.
I had to search and select new tiles.
Also, i ordered 1 extra tile for each of the tiles i selected to account for any possible breakage. Three of tiles arrived broken. Unfortunately, 2 of the. token tiles were the same pattern, so i need to contact La Fuente to have it replaced. I expect no issues but if i have any, i’ll update my review.
2022-09-03 15:58:00
Shipping was quick.
5
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by Katherine W.; Arlington, MA on September 3, 2022 |
Shipping was quick. All tiles arrived unbroken. Customer service great. The tiles are gorgeous.
2022-01-24 14:50:00
The tiles were beautiful and came beautifully packed!! Arrived within a week.
5
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by Tiersa H.; Woodburn, OR on January 24, 2022 |
The tiles were beautiful and came beautifully packed!! Arrived within a week.
2020-07-06 16:56:00
The tiles are beautiful, shipping was fast and easy.
5
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by Dee H.; Ruskin, FL on July 6, 2020 |
The tiles are beautiful, shipping was fast and easy. Thank you
2020-05-14 13:41:00
The order confirmation email showed incorrect quantities from what I had ordered.
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by Jill M J.; West Chicago, IL on May 14, 2020 |
The order confirmation email showed incorrect quantities from what I had ordered. I tried to call and speak to someone but could not get through to anyone, maybe due to cover-19. I was able to sign into my order on the La Fuente site and saw my order was correct. I was contacted by email from April who worked with me to tweak my order due to a few out of stock tiles. They arrived quickly and are gorgeous!!! I am very happy!
2020-01-10 17:11:00
My tiles were so beautiful and packaged with care.
5
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by Melanie D.; Riverside, CA on January 10, 2020 |
My tiles were so beautiful and packaged with care. There was one tile they ran out of, so they called me right away. I really appreciated the personal phone call from a real person and appreciated that they called me right away. I can’t wait to find another reason to purchase from this company again.
2019-06-20 14:19:00
Excellent service!! Ordered 86 speciality tiles arrived quickly and not one was broken or damaged.
5
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by Diana P.; Franklin, MA on June 20, 2019 |
Excellent service!! Ordered 86 speciality tiles arrived quickly and not one was broken or damaged.
2019-04-07 14:21:00
Easy ordering, fast delivery, and BEAUTIFUL tiles.
5
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by Deborah S.; Milton, MA on April 7, 2019 |
Easy ordering, fast delivery, and BEAUTIFUL tiles. Very happy with this experience!
2019-02-15 18:06:00
The tiles are beautiful! The order was processed and delivered quickly.
5
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by Janet R.; Prescott, AZ on February 15, 2019 |
The tiles are beautiful! The order was processed and delivered quickly.
2019-02-07 20:28:00
One of the staff called me in advance because a tile was not in stock and not available for 3 weeks.
5
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by Dave and Anne W.; San Antonio, TX on February 7, 2019 |
One of the staff called me in advance because a tile was not in stock and not available for 3 weeks. I appreciated the way he was willing to work with me.
2019-01-28 15:30:00
Installed tile along our stairs - looks incredible!
5
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by Diana C.; San Diego, CA on January 28, 2019 |
Installed tile along our stairs - looks incredible! Gorgeous. Will post pictures. We ordered more than 100 tiles and I believe we had only 2 broken tiles - which is pretty incredible!! Will purchase again.
2018-11-08 17:56:00
Good selection of items, easy to use website.
5
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by David M.; Cincinnati, OH on November 8, 2018 |
Good selection of items, easy to use website. Order was delivered.in tact and quickly. All in all I will be using them again.
2018-07-24 20:37:00
I originally ordered several samples with most of the tiles in a 4.
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by Jennifer K.; Worcester, MA on July 24, 2018 |
I originally ordered several samples with most of the tiles in a 4.5" size except the one we liked most which we ordered in the 6" size. Two of the 6 tiles were out of stock and when the order arrives they are all the smaller tiles.I am planning on placing a large order from them, so hope it goes better than the trials did.
2018-06-24 19:36:00
Great customer service!!! But with confidence!!!!
5
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by Marianne G.; Leechburg, PA on June 24, 2018 |
Great customer service!!! But with confidence!!!!
2018-05-04 14:48:00
Delivered on time in good condition.
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by Marylin B.; Canton, GA on May 4, 2018 |
Delivered on time in good condition. I loved the brightly colored tiles but shipping cost as much as the tiles.
Talavera Tile
5
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