Customer Reviews
2020-02-22 14:34:00
Gorgeous tile!
5
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by Samona M.; Winters, CA on February 22, 2020 |
Gorgeous tile! Large Blue and white for my fireplace surround and smaller more colorful ones for table tops outdoors under our covered porch. Perfect! Also I want place some as backsplash and around the pond in my greenhouse. So more to buy. Love them. Great quality. Packaged well. Only ine broken in a large shipment.
2019-03-15 17:27:00
Excellent service.
5
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by Frances F.; Ontario, NY on March 15, 2019 |
Excellent service. Beautiful product. Thank you.
2019-01-06 10:04:00
Order procedure excellent, no need for customer support at this point, definitely recommend La Fuente for tile purchases.
5
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by Robert P.; O Fallon, IL on January 6, 2019 |
Order procedure excellent, no need for customer support at this point, definitely recommend La Fuente for tile purchases.
2018-11-27 02:02:00
I was thrilled with every part of the experience.
5
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by Patricia D.; Natchez, MS on November 27, 2018 |
I was thrilled with every part of the experience. The lady who helped me couldn’t have been nicer, more helpful or knowledgeable.
2018-10-22 14:15:00
The staff and team are very responsive and helpful.
5
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by Maritza G.; San Diego, CA on October 22, 2018 |
The staff and team are very responsive and helpful. I’ve placed a few different orders and they call me immediately with questions or to tell me that an item is on backorder. I received two broken tiles and the staff assured me they’d send replacements immediately. The shipping is always very quick. Thank you for a great experience.
2018-09-07 20:01:00
*** I did not give a rating of five stars because whoever packaged the product did a terrible job.
3
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by Heather C.; Frederick, MD on September 7, 2018 |
*** I did not give a rating of five stars because whoever packaged the product did a terrible job. The box was too big and the tiles were not wrapped individually, so the tiles shifted around and four of the tiles arrived broken. I did not make a big deal about it by contacting customer service and have the tiles returned and replaced because 1) I don't have the luxury of time for the project I am working on and 2) I am using the tiles for a project where the seams of the breaks (I had to use super glue to piece everything back together) will not make a huge impact overall *** I would give 2 stars for the terrible packaging job. Something so beautiful and fragile must be packaged with care.
2018-09-07 15:18:00
Ordering was easy and the products came in fast.
4
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by NOAH L.; OAKLEY, CA on September 7, 2018 |
Ordering was easy and the products came in fast. I would say 80% of the tiles were good and the rest were warped from baking or they were not accruate sizes. Keep in mind that they are all hand made so each tile is slightly different. I managed to make it work for our backsplash
2018-05-17 15:06:00
Variety of tiles available is wonderful.
5
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by Gerald W.; Miami, FL on May 17, 2018 |
Variety of tiles available is wonderful. On-line, email and over the phone experience were all great! Order shipped the same day it was completed. Tiles arrived in a few days and everyone is very impressed with them.
2018-04-29 16:11:00
I NEVER leave reviews but feel compelled to because of the excellent customer service I received from La Fuente.
5
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by Laura T.; Murrysville, PA on April 29, 2018 |
I NEVER leave reviews but feel compelled to because of the excellent customer service I received from La Fuente. I ordered tiles for my backsplash. I was running behind through no fault of anyone but me but the point is delay would have stressed me. There was an error on their site as to how many of one of the tiles was available (the sugar skulls), and they called me with minutes of me hitting "complete order" to explain how many they had available. If I had had to deal with it through email I would have been a basket case, but instead everything got worked out quickly and easily--and the lady who called me ran into her warehouse to confirm the number the computer was giving her. Much to my delight they had even more than they thought. I would order from them again in a heartbeat! (PS and all tiles have arrived with no scratches or breaks.)
2017-11-23 18:43:00
Easy online ordering, good customer service, we’ll-shipped—- completely satisfied!
5
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by vivian l.; carmel, IN on November 23, 2017 |
Easy online ordering, good customer service, we’ll-shipped—- completely satisfied!
2017-11-09 14:47:00
*****
5
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by Kristin W.; MURPHYS, CA on November 9, 2017 |
*****
2017-09-18 09:52:00
I have been looking for Mexican Talavera tiles for my kitchen renovations for years.
5
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by Sessia V.; Etobicoke, ON on September 18, 2017 |
I have been looking for Mexican Talavera tiles for my kitchen renovations for years.. I was finally ready and i couldn't be more happy with my purchase. The ordering process was quick and simple..customer service was exceptional... i would order from them in a heart beat.. i will upload a pic once my kitchen is done and tiles are installed.
Talavera Tile
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