Customer Reviews
2024-03-03 17:43:12
The personal touch, the courtesy extended and prompt response both from first contact with placing the order, follow up calls and the accommodations at the warehouse personnel is just superb
5
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by ROGER S.; Dallas, TX on March 3, 2024 |
The personal touch, the courtesy extended and prompt response both from first contact with placing the order, follow up calls and the accommodations at the warehouse personnel is just superb
2022-12-27 09:54:04
I ordered a few tiles from La Fuente to replace some tiles that had gotten broken.
5
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by Aaron S.; Philadelphia, PA on December 27, 2022 |
I ordered a few tiles from La Fuente to replace some tiles that had gotten broken. They shipped very quickly in very secure packaging, and everything came as ordered.
2022-06-03 21:24:00
These hand painted tiles are absolutely beautiful!
5
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by Jane M.; Norton, MA on June 3, 2022 |
These hand painted tiles are absolutely beautiful!
2021-08-16 22:56:00
So, so happy with my order.
5
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by Kristen H.; Hollywood, FL on August 16, 2021 |
So, so happy with my order. Everything arrived quickly and well packed. Beautiful tile and pieces. Would definitely recommend to anyone! Thank you.
2021-07-19 09:34:00
When one of the tiles I ordered was out of stock, I was notified my order would be delayed.
5
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by stacy s.; Madisonville, LA on July 19, 2021 |
When one of the tiles I ordered was out of stock, I was notified my order would be delayed. Since I was working on a deadline, I emailed a request for a substitution. The substitution was made and my order arrived within a few days. The tiles were all intact, beautiful, and very uniform. The tiles I started my project with were from a different vendor, and those had arrived with some broken due to careless packing and also due to the fact that the tiles were not flat. Their shapes were highly irregular. Thank you LaFuente!
2021-04-08 17:38:00
My order came in a timely fashion.
4
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by Irene S.; Irvine, CA on April 8, 2021 |
My order came in a timely fashion... although some tiles were broken. Which for me was okay because I’m using them to do Mosaic so that was okay but if I was using the whole tiles I would be upset ❗️
2021-02-06 15:18:00
Exactly what I expected.
5
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by Benjamen K.; Warwick, RI on February 6, 2021 |
Exactly what I expected. Good packaging. No damage
2020-09-27 16:11:00
I bought Talavera tiles to do the backsplash in my kitchen and it looks amazing,; I feel like if I was in Mexico.
5
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by Ninfa J.; Columbia, MD on September 27, 2020 |
I bought Talavera tiles to do the backsplash in my kitchen and it looks amazing,; I feel like if I was in Mexico. I have the most beautiful kitchen in whole Maryland!... jajaja. I was worried that a lot of tiles were going to arrive broken but everything was packed very well and only two were broken.I will definitely be recommending them.
2019-12-14 17:26:00
Excellent.
5
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by Stephanie m.; Bristol, RI on December 14, 2019 |
Excellent. Arrived as stated and beautiful tiles. Pleased.
2019-07-13 15:21:00
Zero broken tiles.
5
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by Diana C.; San Diego, CA on July 13, 2019 |
Zero broken tiles. Timely delivery. Notification of delivery. Perfect service!
2019-05-16 17:04:00
The shipment arrived quickly.
5
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by P R.; Grants, NM on May 16, 2019 |
The shipment arrived quickly. The tiles are beautiful. They were packed carefully and none were broken. I am satisfied with my order. Thank you.
2019-01-21 19:45:00
I received almost all my tiles in tack.
4
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by Frederick B.; Anaheim, CA on January 21, 2019 |
I received almost all my tiles in tack.
2018-11-25 16:55:00
you guys are the best, thank you.It\'s a pleasure to do business with you
5
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by Oudi A.; Ossining, NY on November 25, 2018 |
you guys are the best, thank you.It's a pleasure to do business with you
2018-11-10 14:48:00
Excellent service, quick turnaround, careful packaging so all tiles arrived intact.
5
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by Anne C.; Kansas City, MO on November 10, 2018 |
Excellent service, quick turnaround, careful packaging so all tiles arrived intact.
2018-09-07 20:01:00
*** I did not give a rating of five stars because whoever packaged the product did a terrible job.
3
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by Heather C.; Frederick, MD on September 7, 2018 |
*** I did not give a rating of five stars because whoever packaged the product did a terrible job. The box was too big and the tiles were not wrapped individually, so the tiles shifted around and four of the tiles arrived broken. I did not make a big deal about it by contacting customer service and have the tiles returned and replaced because 1) I don't have the luxury of time for the project I am working on and 2) I am using the tiles for a project where the seams of the breaks (I had to use super glue to piece everything back together) will not make a huge impact overall *** I would give 2 stars for the terrible packaging job. Something so beautiful and fragile must be packaged with care.
2018-05-12 10:02:00
You have a great site and I really like the color and variety of products you carry.
5
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by ROBERT W.; Pgh, PA on May 12, 2018 |
You have a great site and I really like the color and variety of products you carry. My order had one item which was back-ordered and your customer service department alerted me immediately allowing me to choose a substitute product. You have a great company and all aspects are run very well. I would definitely use your site again.
2018-05-07 12:09:00
quick shipping, quality product
5
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by nicole b.; oakland, CA on May 7, 2018 |
quick shipping, quality product
2018-05-03 19:33:00
You are the best,Thank you.***
5
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by Oudi A.; Ossining, NY on May 3, 2018 |
You are the best,Thank you.***
2017-12-14 18:10:00
Great product and customer service.
5
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by shawn c.; Ironwood, MI on December 14, 2017 |
Great product and customer service. Incredibly fast shipping. Will buy again will be third time).
2017-11-23 18:43:00
Easy online ordering, good customer service, we’ll-shipped—- completely satisfied!
5
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by vivian l.; carmel, IN on November 23, 2017 |
Easy online ordering, good customer service, we’ll-shipped—- completely satisfied!
2017-09-22 14:54:00
this place is the best.
5
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by paul s.; Van Nuys, CA on September 22, 2017 |
this place is the best. ive already ordered several of the tile twice now and received with none broken and the correct items. ive already added more to my cart and wish list
2017-09-18 09:52:00
I have been looking for Mexican Talavera tiles for my kitchen renovations for years.
5
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by Sessia V.; Etobicoke, ON on September 18, 2017 |
I have been looking for Mexican Talavera tiles for my kitchen renovations for years.. I was finally ready and i couldn't be more happy with my purchase. The ordering process was quick and simple..customer service was exceptional... i would order from them in a heart beat.. i will upload a pic once my kitchen is done and tiles are installed.
2017-09-07 22:45:00
The website was easy to maneuver and the customer service was great.
5
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by Cheryl L.; Palm Bay, FL on September 7, 2017 |
The website was easy to maneuver and the customer service was great. I received a call about the items that I purchased. I was able to select a similar item and they were all shipped out immediately. Tiles were of great quality. I would definitely order from this company again.***, Palm Bay, Florida
2017-01-30 20:51:00
Loved everything that I ordered!!!
5
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by Donna Z.; Santa Rosa, CA on January 30, 2017 |
Loved everything that I ordered!!!
2016-12-28 17:49:00
happy
5
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by jerry c.; San Jose, CA on December 28, 2016 |
happy
2016-10-07 01:06:00
The delivery was fast.
5
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by Adriana F.; los angeles, CA on October 7, 2016 |
The delivery was fast. The product came as described. One of the items was not readily available and a very helpful sales person call me with options.Highly recommend them.
2016-09-01 14:27:00
Very prompt shipment, courteous representative, and helpful response to use of promo code.
5
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by Sharon V.; Conway, SC on September 1, 2016 |
Very prompt shipment, courteous representative, and helpful response to use of promo code. Very satisfied customer.
2016-08-05 15:38:00
They were good about ordering and helpful to complete my order.
1
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by Charles S.; Caseville, MI on August 5, 2016 |
They were good about ordering and helpful to complete my order. The quality of the tile was very bad. I have seen Mexican tile made in Mexico and it was better then the stuff I received. They must of bought the cheapest tile they could get their hands on to make the highest profit. I will never buy from them again and I lay tile.
2016-06-02 17:22:00
Everybody at La Fuente was helpful with our multiple orders of tile.
5
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by Soma B.; North Richland Hills, TX on June 2, 2016 |
Everybody at La Fuente was helpful with our multiple orders of tile. Thank you very much!
2016-05-18 05:50:00
The tiles are very nice.
4
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by Catherine J.; Dearborn, MI on May 18, 2016 |
The tiles are very nice. They are not white and blue however, they are more like cream and blue. I can't use them where I had thought but I will use them to decorate other areas. The order system worked well and delivery was fast. Thank you.
2016-04-26 10:27:00
Great products and service!
5
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by Angela T.; Greenville, NC on April 26, 2016 |
Great products and service!
2016-04-19 09:13:00
La Fuente Imports was easy to work with, provided excellent service and quick delivery.
5
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by Gayle T.; Pauma Valley, CA on April 19, 2016 |
La Fuente Imports was easy to work with, provided excellent service and quick delivery.
2016-03-09 15:44:00
I ordered a variety of travertine tile from this company because of the huge variety to pick from.
5
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by Jennifer F.; San Diego, CA on March 9, 2016 |
I ordered a variety of travertine tile from this company because of the huge variety to pick from. My 90 year old Dad can sit and do projects - so he is covering a wall in my small bathroom in these handmade tile.I ordered over 80 and they can wrapped and packaged very safely. Each tile has different colors and I love the look of a sampler wall.Previously, I ordered a sink from another on line company, but you have a much wider selection - wish I saw you first.I will order more for his next project.
2016-03-09 14:33:00
great
5
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by Glenda R.; Richardson, TX on March 9, 2016 |
great
2016-01-29 10:13:00
most helpful and very speedy.
5
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by Ian D.; Kerrville, KS on January 29, 2016 |
most helpful and very speedy. Excellent
2015-12-11 20:45:00
I was very pleased with my La Fuente experience from start to finish.
5
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by Cynthia R.; Raleigh, NC on December 11, 2015 |
I was very pleased with my La Fuente experience from start to finish. Loved the website and found it very easy to navigate. I bought individual tiles and a large canister and was happy with the way they were packed and shipped so that nothing would break. All arrived in perfect condition. I will order again and will recommend you to others.
2015-03-22 11:30:00
Well made, thick, gorgeous tiles.
5
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by Paulo C.; Chicago, IL on March 22, 2015 |
Well made, thick, gorgeous tiles. Thank you.
2015-03-20 18:52:00
what I received was correct accept for the thickness of the material which I do not think was mentioned.i cannot use the material because of the thickness.
4
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by frank l.; smithfield, VA on March 20, 2015 |
what I received was correct accept for the thickness of the material which I do not think was mentioned.i cannot use the material because of the thickness.
2014-12-04 19:32:00
Well packed!
5
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by amy p.; Oak Ridge, NC on December 4, 2014 |
Well packed! Box arrived with one side caved in but tiles inside were fine. Nice quality, thank you!
2014-11-17 19:59:02
free shipping is essential
5
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by xiwen c.; Blaine, WA on November 17, 2014 |
free shipping is essential
Talavera Tile
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