Customer Reviews
2024-12-16 19:22:54
I received my tile samples in perfect condition and I'm really impressed with the quality.
5
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by Paul B.; Guyton, GA on December 16, 2024 |
I received my tile samples in perfect condition and I'm really impressed with the quality. The website was easy to use and the selection and variety are excellent.
2024-06-23 14:20:25
Very professional customer service representatives.
5
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by Paul D.; El Reno, OK on June 23, 2024 |
Very professional customer service representatives. Went the extra mile by providing an up-to-date list of “Day of the Dead” 2”x2” tiles available.
The warehouse/shipping crew pulled the order very fast and packed the tiles so as nothing would be damaged while being transported.
They deserve all five [5] stars. I highly recommend La Fuente.
2021-12-04 16:09:00
Products were packed securely & all arrived undamaged (very impressed).
5
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by Margo M.; South Elgin, IL on December 4, 2021 |
Products were packed securely & all arrived undamaged (very impressed). The clay tiles were absolutely beautiful, both in craftsmanship and colors. Would definitely recommend to any & all acquaintances, friends and family.
2021-06-28 14:21:00
Excellent follow thru- flexible in sending items that were currently available while waiting on others.
5
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by Joseph M.; Escondido, CA on June 28, 2021 |
Excellent follow thru- flexible in sending items that were currently available while waiting on others. Much appreciated.
2021-05-21 08:55:00
It has been a pleasure working with the staff of this company.
5
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by Maribel B.; Pearland, TX on May 21, 2021 |
It has been a pleasure working with the staff of this company. I have placed 3 orders of miscellaneous tiles and all were received without errors or broken tiles. They notified me promptly on the one tile they did not have in stock. The carrier wasn't as gentle with parcel as the FRAGILE stamp requested; however, the tiles were so well packaged not one was cracked. Kudos to you folks for doing such an excellent job.
2019-11-22 11:48:00
Product was excellent, the shipment was processed and shipped rapidly, the tile was very well packed and suffered no damage although it was shipped most of the way across the country.Tile was installed today and it looks great.Would order from you again.
5
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by Pieter R.; West Simsbury, CT on November 22, 2019 |
Product was excellent, the shipment was processed and shipped rapidly, the tile was very well packed and suffered no damage although it was shipped most of the way across the country.Tile was installed today and it looks great.Would order from you again.
2019-07-06 21:09:00
Ordered tile on several occasions, always arrives quickly and they pack it very well, not a broken tile yet!
5
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by clara l.; reno, NV on July 6, 2019 |
Ordered tile on several occasions, always arrives quickly and they pack it very well, not a broken tile yet!
2019-06-27 20:12:00
Great customer service.
5
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by anne h.; Yarmouth, ME on June 27, 2019 |
Great customer service. Beautiful products. Tile has been our focus so far. Will return to the site for other products almost certainly!
2019-03-14 13:24:00
The tile is beautiful!
5
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by Rebecca M.; Aurora, IL on March 14, 2019 |
The tile is beautiful! Vibrant colors!!! I know on your website it says the tiles are a bit larger than 4 inches, however when I googled 4 inch tiles, La Fuente's came up. Be sure to make this more clear as a design perspective it is noticeable.
2018-09-24 20:08:00
I was very pleased with the order I was sent.
5
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by Deborah H.; Hendersonville, NC on September 24, 2018 |
I was very pleased with the order I was sent. will be ordering more in the future. Was very prompt with my order also.
2018-08-26 20:12:00
The sample I ordered was the exact color of green I was looking for.
5
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by ruth s.; lindley, NY on August 26, 2018 |
The sample I ordered was the exact color of green I was looking for. Shipping time was better than I expected. Package arrived ahead of schedule. Excellent product and service.
2018-02-24 19:24:00
I do mosaic art with tile.
5
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by Susan P.; Covington, GA on February 24, 2018 |
I do mosaic art with tile. I love all the different colors that you offer. My only complaint is the difference in thickness of the tiles. The tile that is approximately 1/4 inch thick cuts like a dream, I am able to work around this problem. I am thankful For the color selection and also the quick shipping. Thank you
2018-02-19 15:30:00
We ordered samples of several tiles in the Talavera line.
4
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by Eli S.; Staunton, VA on February 19, 2018 |
We ordered samples of several tiles in the Talavera line. Customer service was great and the tiles were painstakingly packed. Still somehow, one broke but I cannot fault the packer. These things happen. La Fuente is heads and shoulders above their fellow Mexican Tile retailers. I highly recommend.
2018-01-28 19:59:00
My order arrived quickly and in good condition.
5
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by Diane D.; Riverside, CA on January 28, 2018 |
My order arrived quickly and in good condition. The sample tiles I ordered were well wrapped to protect them. Tiles were all beautiful. I will order again.
2018-01-06 19:35:00
The tiles I received was what I was looking for.
5
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by Richard S.; Lansing, MI on January 6, 2018 |
The tiles I received was what I was looking for. Delivery was with in a week from time I odered.
2017-11-30 18:25:00
great service fast shipping good product
5
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by Kathy C.; Paris, TN on November 30, 2017 |
great service fast shipping good product
2017-09-26 18:12:00
the customer service girl was very helpful.
5
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by KATHY C.; PARIS, TN on September 26, 2017 |
the customer service girl was very helpful. She even e-mailed me pictures of the different colors I was looking at.!!
2017-09-11 14:17:00
La Fuente has a great selection of the Talavera tile I was looking for with reasonable shipping rates.
5
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by Janet G.; Clifton, TX on September 11, 2017 |
La Fuente has a great selection of the Talavera tile I was looking for with reasonable shipping rates. They have a very nice selection of solid colors and some very lovely patterned tiles all in various sizes. My order was packed very, very well to avoid breakage and arrived very quickly. I especially thank *** for being so kind and personable.
2017-01-08 14:11:00
Everything was great, arrived on time and exactly as described on the site.
5
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by Alex S.; Somerville, MA on January 8, 2017 |
Everything was great, arrived on time and exactly as described on the site. PS I even received a courtesy call from a young lady named Teresa to confirm my order...I felt that extra mile was a great touch. Thank you
2016-12-12 08:13:00
Your website was great, our order shipped right out and the package arrived in good condition.
4
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by Brian W.; Granite Quarry, NC on December 12, 2016 |
Your website was great, our order shipped right out and the package arrived in good condition. The only reason we did not give you 5 stars was that one of the tiles was a little warped and had a blister near edge. But we do plan to buy from you again.
2016-05-26 17:39:00
I am completely satisfied and would recommend you to others.
5
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by Darrell M.; Hyattsville, MD on May 26, 2016 |
I am completely satisfied and would recommend you to others.
2016-05-16 12:20:00
Ships quickly and packaged very well.
5
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by Jean C.; San Tan Valley, AZ on May 16, 2016 |
Ships quickly and packaged very well.
2016-05-08 13:33:00
Great packing and turnaround and customer service placing order for samples of various colors.
4
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by Marcy M.; Ryda, PA on May 8, 2016 |
Great packing and turnaround and customer service placing order for samples of various colors. My only complaint is that the tiles were not labeled with color name and some are very similar to each other. I will be placing order as soon as I determine quantity needed.
2016-03-10 18:29:00
As always, I was thrilled.
5
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by terry p.; longview, TX on March 10, 2016 |
As always, I was thrilled. My order shipped that afternoon.
2015-12-04 15:32:00
Great service, no broken tile...very satisfied...
5
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by Kathleen J.; Boulder, MT on December 4, 2015 |
Great service, no broken tile...very satisfied...
2015-07-01 15:02:00
About 6 of the tiles were broken, chipped or cracked when they arrived.
1
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by Amanda C.; Miami, FL on July 1, 2015 |
About 6 of the tiles were broken, chipped or cracked when they arrived. About 3 of ones that arrived in OK condition, cracked when they were installed. The experience was bad overall. I couldn't return the tiles because they arrived in the middle of the project and I didn't have time to find replacements. The overall experience was horrible. I would give you 0 stars if possible.
2015-05-08 17:31:00
great communication and product still sorting out the tile of choice and plan on ordering additional sample tiles to make our order
5
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by Robert S.; Sugar Land, TX on May 8, 2015 |
great communication and product still sorting out the tile of choice and plan on ordering additional sample tiles to make our order
2015-03-20 14:28:00
One of the tile colors I ordered was unavailable.
5
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by Roberta S.; Gleneden Beach, OR on March 20, 2015 |
One of the tile colors I ordered was unavailable. So I received a phone call about that and the staff helped me find another color that worked even better with my project. I really appreciated the great customer service! The tiles all arrived promptly and in perfect condition. Very happy with my purchase!
2015-03-10 13:48:00
no complaints here
5
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by FAZAL S.; ST CLOUD, FL on March 10, 2015 |
no complaints here
2015-02-28 14:09:00
I ordered a slew of different tiles as samples to see how they would look in my kitchen.
5
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by John H.; Arlington, MA on February 28, 2015 |
I ordered a slew of different tiles as samples to see how they would look in my kitchen. The website was easy to use, with very accurate pictures of the tiles. There were no surprises when I opened the box. Also, the tiles were very carefully packed. Overall, I was very happy with the experience La Fuente provided.
2015-02-21 09:19:00
going to send back.
2
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by JEFF G.; POUND, WI on February 21, 2015 |
going to send back. the color of tile is not close to the color in the picture looking for a dark green the color of the tile is like a light blue green. and I didn't know they would not be square. they also have dips and gouges on the top edges. they wont work for what I need. if you had some really dark green I would like them ?
2015-02-19 20:34:00
I would very much recommend this company to others! The tiles are beautiful, reasonably priced, and the delivery was swift!
5
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by Jodie F.; Moscow, WA on February 19, 2015 |
I would very much recommend this company to others! The tiles are beautiful, reasonably priced, and the delivery was swift!
2015-02-06 13:20:00
It was grea.
5
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by Lisa T.; Provo, UT on February 6, 2015 |
It was grea. Very helpful. She went out of her way to help me with colors. Can't wait to order again.
2015-01-21 06:02:00
I bought some decorative tiles, then some solids to cover a kitchen island.
5
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by Barbara M.; Howard, OH on January 21, 2015 |
I bought some decorative tiles, then some solids to cover a kitchen island. It looks great. Shipping was fast and nothing was broken. I love them!
2015-01-20 16:34:00
I placed my order on Thursday 01.
2
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by Jasmin A.; Oakland, CA on January 20, 2015 |
I placed my order on Thursday 01.08.15 & was told I would receive my order Monday 01.12.15. I called Tuesday 01.13.15 & spoke with a lady who didn't really seem interested in helping me. She put me on hold & when she came back she told me the package was sitting on her desk & would be shipped that same day. I didn't receive the package until Friday 01.16.15. Your customer service was very poor & I don't plan on shopping on your website again.
2014-12-13 02:33:00
I would definitely recommend your company..ordering was easy, prices great and what I purchased came earlier then what I expected..my order consisted of a tile bathroom sink along with many individual tiles...the order arrived safely, not one broken tile!Thank you***
5
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by Adrienne G.; Portland, OR on December 13, 2014 |
I would definitely recommend your company..ordering was easy, prices great and what I purchased came earlier then what I expected..my order consisted of a tile bathroom sink along with many individual tiles...the order arrived safely, not one broken tile!Thank you***
2014-12-04 13:21:00
I was in need of very special tiles for a very special project.
5
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by Amy B.; Balch Springs, TX on December 4, 2014 |
I was in need of very special tiles for a very special project. A Christmas present for a very special Gran and PaPa. Within 30 minutes of receiving my online order I received a call letting me know that a few of the color selections/sizes I had ordered were not immediately available. But after explaining the scope of my project she found an immediate solution and I couldn't be happier! TEAM LA FUENTE IMPORTS!!
2014-11-30 19:07:00
Very good customer service.
5
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by Patricia B.; Conifer, CO on November 30, 2014 |
Very good customer service. There were a couple of items out of stock and a representative called me to either help me select some comparable tiles or give me the option to wait until the tiles came in. I chose to select different tiles and they are beautiful.
2014-10-17 19:41:25
Quick shipping, good pricing.
5
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by Laurie C.; Porter, IN on October 17, 2014 |
Quick shipping, good pricing. The items were depicted as on the website and the order was accurate. No complaints. Would recommend to anyone. Thank you!
Talavera Tile
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