Customer Reviews
2025-01-05 14:13:28
The ordering process was easy.
5
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by DON R.; SAN JUAN CAPISTRANO, CA on January 5, 2025 |
The ordering process was easy. The tiles shipped quickly and arrived in perfect condition. What more could a person ask for?
2024-07-28 14:14:40
Great tile choices and received the purchased items on a timely basis.
4
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by Erlinda C.; Long Beach, CA on July 28, 2024 |
Great tile choices and received the purchased items on a timely basis.
2024-07-04 14:25:56
it was easy and i made a change from one tile order to the another and it was done with ease and grace and politness...
i would come here 1st for tile and ordering on line with the FREE shipping - thank you thank you!
5
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by Tracy T.; Sacramento, CA on July 4, 2024 |
it was easy and i made a change from one tile order to the another and it was done with ease and grace and politness...
i would come here 1st for tile and ordering on line with the FREE shipping - thank you thank you!
2024-07-01 22:33:28
I’ve ordered large and small painted tiles from La Fuente four times over the past year, Beautiful products, exactly as described online, super fast shipping, extraordinary customer service, and securely and carefully packaged.
5
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by Kalyn K.; Little rock, AR on July 1, 2024 |
I’ve ordered large and small painted tiles from La Fuente four times over the past year, Beautiful products, exactly as described online, super fast shipping, extraordinary customer service, and securely and carefully packaged. Always received all tiles intact even over almost 1400 miles.
2024-06-23 14:20:25
Very professional customer service representatives.
5
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by Paul D.; El Reno, OK on June 23, 2024 |
Very professional customer service representatives. Went the extra mile by providing an up-to-date list of “Day of the Dead” 2”x2” tiles available.
The warehouse/shipping crew pulled the order very fast and packed the tiles so as nothing would be damaged while being transported.
They deserve all five [5] stars. I highly recommend La Fuente.
2024-05-28 15:25:10
Hi.
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by Sue G.; Whitehouse station, NJ on May 28, 2024 |
Hi. The tile you sent was beautiful but the colors were not marked. I ordered a sample o brilliant blue and colonial blue. I definitely want to order but I don’t know what color is what. I need help. I don’t wAnt to order the wrong one.
Please advise
Thank you
***
2023-09-30 08:58:24
Great Customer Service and beautiful products!!
5
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by Ann S.; Hollywood, PA on September 30, 2023 |
Great Customer Service and beautiful products!! Thrilled the boarder tile and cobalt tiles replacing "flower bouquet" tiles are perfect. It is going to be absolutely gorgeous!! :)
2023-09-23 14:32:17
Just received another two boxes of gorgeous talavera tiles, once again double packaged and not a single chip found on any of them.
5
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by Kevin D.; Paicines, CA on September 23, 2023 |
Just received another two boxes of gorgeous talavera tiles, once again double packaged and not a single chip found on any of them. Can't wait to install them.
2023-04-01 17:51:16
Fast shipping and great customer service!
5
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by Becky G.; Arlington, TX on April 1, 2023 |
Fast shipping and great customer service!
2022-12-30 14:08:47
Great Service.
5
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by William P.; Palm City, FL on December 30, 2022 |
Great Service. Great Price.
2022-11-18 00:15:05
Awesome job.
5
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by Jim G.; Stone Mountain, GA on November 18, 2022 |
Awesome job. Packing was excellent 😁
2022-11-17 15:28:11
Very quick on delivery and excellent product.
5
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by Sylvia P.; Green Valley, AZ on November 17, 2022 |
Very quick on delivery and excellent product.
2022-11-04 14:18:39
Beautiful tiles that look amazing in my kitchen.
5
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by Norma S.; Omaha, NE on November 4, 2022 |
Beautiful tiles that look amazing in my kitchen. The color is uniform and the tiles are of good quality.
2022-09-17 23:51:00
I recently received a small order of tiles so that I could determine which ones I want for my kitchen makeover.
5
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by Monica M.; Dallas, TX on September 17, 2022 |
I recently received a small order of tiles so that I could determine which ones I want for my kitchen makeover. This was my second order, and both were delivered within just a few days (ground) and carefully packed to prevent damage. The tiles look just as beautiful in person as they do online. Now it's just a matter of selecting the ones I want.I will definitely place my kitchen tile order from La Fuente.
2022-07-21 20:08:00
Tiles were very well packed with no damage.
5
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by Carl P.; Conroe, TX on July 21, 2022 |
Tiles were very well packed with no damage. Shipping was very quick. Very satisfied with the customer service.
2022-07-18 22:36:00
Purchased solid colored tiles for decorating my outside brick porch.
5
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by Dawn C.; Tucson, AZ on July 18, 2022 |
Purchased solid colored tiles for decorating my outside brick porch. The tiles arrived well packed and on time. The colors were true to the on-line colors. Perfect!
2022-05-16 16:41:00
Tile is very nice and arrived undamaged.
4
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by W S.; OLATHE, KS on May 16, 2022 |
Tile is very nice and arrived undamaged. Pice is kinda high but since I nolonger live in the South West I guess I can not complain. Good service, prompt shipping. Thank you.
2022-04-23 16:43:00
Fastest service I could have imagined and when I needed replacements for a few tiles, it was done quickly as well without argument.
5
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by Karen S.; Coldwater, OH on April 23, 2022 |
Fastest service I could have imagined and when I needed replacements for a few tiles, it was done quickly as well without argument.
2022-03-13 23:32:00
Great tiles.
5
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by Tiersa H.; Woodburn, OR on March 13, 2022 |
Great tiles. Great packing. All arrived in great shape.
2022-02-24 16:50:00
Material were shipped with care and provided damage protection.
5
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by David K.; Albuquerque, NM on February 24, 2022 |
Material were shipped with care and provided damage protection. Tile were exactly as described and were received within 3 days.
2021-12-28 16:46:00
Every stage from ordering to receipt of tile was perfect, especially how securely the tile was packaged/wrapped.
5
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by Steven R.; Schenectady, NY on December 28, 2021 |
Every stage from ordering to receipt of tile was perfect, especially how securely the tile was packaged/wrapped.
2021-12-04 16:09:00
Products were packed securely & all arrived undamaged (very impressed).
5
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by Margo M.; South Elgin, IL on December 4, 2021 |
Products were packed securely & all arrived undamaged (very impressed). The clay tiles were absolutely beautiful, both in craftsmanship and colors. Would definitely recommend to any & all acquaintances, friends and family.
2021-08-13 15:28:00
I was very happy with your tiles, the 1 on 1 help I received from your customer service (and a real person answering the phone when I called.
5
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by Donna M.; Comox, BC on August 13, 2021 |
I was very happy with your tiles, the 1 on 1 help I received from your customer service (and a real person answering the phone when I called.) Your tiles are true to color from your photos. You packed the tiles like a real pro and I received them within 7 days....and I live in Canada!Thank you for being there and setting a great example!***
2021-08-02 00:55:00
The tile I ordered was really beautiful, bright and colorful everything was perfect.
5
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by Jacqueline V.; Garden Grove, CA on August 2, 2021 |
The tile I ordered was really beautiful, bright and colorful everything was perfect.
2021-07-25 15:53:00
Love the tiles, I have ordered a few times for my kitchen reno.
5
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by Carol M.; Grayslake, IL on July 25, 2021 |
Love the tiles, I have ordered a few times for my kitchen reno. Great shipping and customer service.
2021-07-01 11:13:00
The tile selection is fun and beautiful and customer service is great.
4
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by Susan A.; Ann Arbor, MI on July 1, 2021 |
The tile selection is fun and beautiful and customer service is great.
2021-06-26 19:57:00
I been happy with every order from La Fuente.
5
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by TERESA h.; Santa Rosa, CA on June 26, 2021 |
I been happy with every order from La Fuente. Well packed and fast delivery.
2021-06-07 15:33:00
The buying experience was easy.
5
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by Ramon R.; Santa Fe, NM on June 7, 2021 |
The buying experience was easy. The product arrived within the scheduled timeline.
2021-06-06 07:47:00
Great quality items, fast delivery
5
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by Vanessa G.; Marietta, GA on June 6, 2021 |
Great quality items, fast delivery
2021-05-21 08:55:00
It has been a pleasure working with the staff of this company.
5
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by Maribel B.; Pearland, TX on May 21, 2021 |
It has been a pleasure working with the staff of this company. I have placed 3 orders of miscellaneous tiles and all were received without errors or broken tiles. They notified me promptly on the one tile they did not have in stock. The carrier wasn't as gentle with parcel as the FRAGILE stamp requested; however, the tiles were so well packaged not one was cracked. Kudos to you folks for doing such an excellent job.
2021-05-10 08:15:00
My husband had been unable to find any colorful tile for a project he had in mind, so I took to the internet, found La Fuente Imports, and ordered some tile for his birthday.
5
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by Lisa R.; Hermitage, TN on May 10, 2021 |
My husband had been unable to find any colorful tile for a project he had in mind, so I took to the internet, found La Fuente Imports, and ordered some tile for his birthday. I couldn't be more pleased! The order arrived promptly and was packed and protected so well that there was absolutely no damage at all to the tile. Would definitely recommend this company to others and look forward to ordering from them again!
2021-04-24 14:23:00
Yes, the tiles are exquisite; excellent color and finish.
5
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by Patty L.; flagstaff, AZ on April 24, 2021 |
Yes, the tiles are exquisite; excellent color and finish. Plan on ordering again.
2021-01-30 18:45:00
Beautiful tiles, arrived quick and well packaged.
5
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by Kerri K.; Escanaba, MI on January 30, 2021 |
Beautiful tiles, arrived quick and well packaged. Would definitely order again!
2020-12-31 16:13:00
Quick delivery and the tiles were well and safely packed.
5
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by Tom L.; Hastings, MN on December 31, 2020 |
Quick delivery and the tiles were well and safely packed.
2020-11-26 14:43:00
You are always helpful and as swift as you can be under the COVID precautions.
5
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by Carol Ann A.; Perrysburg, OH on November 26, 2020 |
You are always helpful and as swift as you can be under the COVID precautions. The tile I ordered was in stock and came quickly. Waiting for another order that I assume has to come from Mexico, but know that you will get it to me when you can. I like working with your staff!!
2020-09-08 05:56:00
Response to emails is slow, I know it’s because of COVID, it they need to improve on that.
4
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by Melissa L.; Alvin, TX on September 8, 2020 |
Response to emails is slow, I know it’s because of COVID, it they need to improve on that. 1 box of tiles there was 39 broken and I’m still waiting on the replacement tiles
2020-06-28 17:40:00
***I\'m very pleased with my order.
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by Grace B.; Fredericksburg, VA on June 28, 2020 |
***I'm very pleased with my order. And look forward to ordering my tiles from La Fuente. Thank you.***
2020-06-22 14:52:00
The tiles were securly packed.
5
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by Anne D.; Wichita Falls, TX on June 22, 2020 |
The tiles were securly packed. No breakage. Beautiful, vibrant colors. I recommend La Fuente to anyone looking for Mexican tile.
2020-06-22 14:47:00
I was very satisfied with my order.
5
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by Tracy C.; Provo, UT on June 22, 2020 |
I was very satisfied with my order. It was fast, the tiles were well packaged - no damaged tiles, the color is beautiful. Everything turned out terrific! Thanks so much. Great job!
2020-04-24 10:15:00
Tiles were delivered quicker than I thought.
5
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by carol h.; Chula Vista, CA on April 24, 2020 |
Tiles were delivered quicker than I thought. Excellent quality. Color exactly as described. Would use this company again to purchase other tiles. Five star
2020-04-02 15:13:00
Great product line.
5
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by Grant W.; Marana, AZ on April 2, 2020 |
Great product line. Excellent customer service from April and Randall.
2020-02-16 22:21:00
The tile were purchased to design a backsplash around hand painted tile brought back from Spain in the \'70\'s.
5
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by Merwin C.; Clearfield, PA on February 16, 2020 |
The tile were purchased to design a backsplash around hand painted tile brought back from Spain in the '70's. The colors blended so well the full order was placed about 10 minutes ago. The customer service has been outstanding to this point with the expectation that it will continue the same.
2019-12-12 14:15:00
First time shopper.
5
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by Toni H.; Phoenix, AZ on December 12, 2019 |
First time shopper. Everything arrived on time package to really well and exactly what I needed. This company does a good job would buy from again!
2019-12-05 14:10:00
We received our tile in perfect condition very quickly after our order.
5
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by Rhonda P.; Mineral Wells, TX on December 5, 2019 |
We received our tile in perfect condition very quickly after our order. And, it looks just like the picture!! We love it!
2019-11-17 14:20:00
the only problem I had was that I as looking for a purple tile ant the one in the computer was not the color I thought it was.
5
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by Marielle S.; Walnut Creek, CA on November 17, 2019 |
the only problem I had was that I as looking for a purple tile ant the one in the computer was not the color I thought it was. It turns out the I still can use it.
2019-10-25 11:59:00
Secure packingGreat items
5
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by fran t.; Apollo Beach, FL on October 25, 2019 |
Secure packingGreat items
2019-10-19 18:15:00
Excellent service.
5
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by Patricia F.; Seaford, DE on October 19, 2019 |
Excellent service. Beautiful tiles, arrived right away, no broken tiles
2019-07-15 14:53:00
I needed some replacement tiles and found some here.
5
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by Randolph C.; Port Charlotte, FL on July 15, 2019 |
I needed some replacement tiles and found some here. The match in color was almost perfect.
2019-07-09 11:23:00
This was my first order and service and product were great.
5
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by Gayle Lynn B.; Boyne City, MI on July 9, 2019 |
This was my first order and service and product were great. Tiles arrived very quickly and the packaging was safe and sound. I would definitely recommend this company
2019-07-06 16:37:00
Very happy with recent order, well protected, everything intact
5
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by JEANNE B.; LATHROP, CA on July 6, 2019 |
Very happy with recent order, well protected, everything intact
2019-06-27 20:12:00
Great customer service.
5
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by anne h.; Yarmouth, ME on June 27, 2019 |
Great customer service. Beautiful products. Tile has been our focus so far. Will return to the site for other products almost certainly!
2019-05-19 14:35:00
Will be ordering soon.
5
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by Susan C.; Tulsa, OK on May 19, 2019 |
Will be ordering soon. Very responsive!
2019-05-13 15:27:00
Excellent communication, great website, ease of ordering and got mailed and arrived exactly when I asked as I needed it quick.....great experience!! Very cool website and inventory!
5
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by Kelley N.; Wichita, KS on May 13, 2019 |
Excellent communication, great website, ease of ordering and got mailed and arrived exactly when I asked as I needed it quick.....great experience!! Very cool website and inventory!
2019-05-11 16:02:00
One of the most responsive businesses I have ever worked with.
5
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by NANCY K.; WINTER GARDEN, FL on May 11, 2019 |
One of the most responsive businesses I have ever worked with. One shortage and suggested solutions was emailed to me only a short time after placing the online order, and the person knew when the shortage would be resolved. And the rest of the order shipped that same day. Packing was great, shipping fast. Great experience all around.
2019-05-09 15:44:00
I got what I wanted - no problem
5
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by James E.; Saint Francisville, LA on May 9, 2019 |
I got what I wanted - no problem
2019-05-04 19:10:00
Shipping charges were too high.Lady on phone was very helpful, however.
4
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by Kim H.; Hapeville, GA on May 4, 2019 |
Shipping charges were too high.Lady on phone was very helpful, however.
2019-04-18 14:35:00
Customer service is your strong point.
5
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by David L.; Locust Valley, NY on April 18, 2019 |
Customer service is your strong point. All your agents are patient and reliable.
2019-03-21 21:19:00
Website was easy to navigate.
5
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by Roberta T.; Dripping Springs, TX on March 21, 2019 |
Website was easy to navigate. Beautiful hand made tiles. Arrived as expected on time and carefully wrapped.
2019-03-17 20:02:00
My order was delivered sooner than expected.
5
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by Stephen H.; Sidney, NE on March 17, 2019 |
My order was delivered sooner than expected. I really like the tile they sold me. No improvement needed!
2019-03-14 13:24:00
The tile is beautiful!
5
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by Rebecca M.; Aurora, IL on March 14, 2019 |
The tile is beautiful! Vibrant colors!!! I know on your website it says the tiles are a bit larger than 4 inches, however when I googled 4 inch tiles, La Fuente's came up. Be sure to make this more clear as a design perspective it is noticeable.
2019-02-19 07:09:00
I love the custom made tiles.
5
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by Catherine M.; Walsenburg, CO on February 19, 2019 |
I love the custom made tiles. They are beautiful! Great customer service.
2019-02-18 16:06:00
Excellent in every regard,,,I\'ll be making a partial order within next several weeks
5
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by Harry S.; Columbia, CA on February 18, 2019 |
Excellent in every regard,,,I'll be making a partial order within next several weeks
2019-02-14 22:55:00
Great experience.
5
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by Rita L.; Milton, FL on February 14, 2019 |
Great experience. Love my tile
2019-01-27 15:35:00
exceptionally good packaging!
5
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by Dorris Collmorgen C.; Lufkin, TX on January 27, 2019 |
exceptionally good packaging!
2019-01-14 14:27:00
Best company ever to do business with.
5
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by Jane W.; Carver, MN on January 14, 2019 |
Best company ever to do business with. They are always there to help with ANY questions or comment!!
2018-11-22 15:06:00
received one tile broken.
4
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by Patricia L.; Antioch, CA on November 22, 2018 |
received one tile broken.
2018-11-18 18:36:00
Excellent and timely and courteous.
5
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by Bob M.; Derby, KS on November 18, 2018 |
Excellent and timely and courteous.
2018-11-05 17:18:00
Excellent and helpful staff!!
5
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by C F.; Chico, CA on November 5, 2018 |
Excellent and helpful staff!!
2018-10-26 22:10:00
Great timely delivery of products and excellent produced tiles for installation.
5
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by Dane M.; Delray Beach, FL on October 26, 2018 |
Great timely delivery of products and excellent produced tiles for installation.
2018-10-15 20:13:00
Had over 20 broken tiles out of 260 I ordered.
2
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by Daniel C.; Zion, IL on October 15, 2018 |
Had over 20 broken tiles out of 260 I ordered. Tiles were different size
2018-10-05 15:44:00
The customer service and product met all my expectations
5
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by Ellen Q.; Barrington, IL on October 5, 2018 |
The customer service and product met all my expectations
2018-09-24 14:01:00
Prompt and efficient ordering process.
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by Rose W.; Ventura, CA on September 24, 2018 |
Prompt and efficient ordering process.
2018-09-23 09:33:00
Had exactly what I needed for replacement tiles👍
5
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by maralyn b.; Ransom canyon, TX on September 23, 2018 |
Had exactly what I needed for replacement tiles👍
2018-09-08 18:01:00
i was berry satisfied with customer service when i placed my order.i got exactly what i wanted.yes i would definitely recommend them to everyone.
5
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by Laura N.; Azusa, CA on September 8, 2018 |
i was berry satisfied with customer service when i placed my order.i got exactly what i wanted.yes i would definitely recommend them to everyone.
2018-07-23 15:14:00
I have ordered tiles from this company several times.
5
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by Tracey A.; Newburyport, MA on July 23, 2018 |
I have ordered tiles from this company several times. I love the tiles and the customer service is always above standard. I definitely will be ordering here again.
2018-07-17 18:19:00
The service and product was excellent in all regards
5
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by Richard N.; North Logan, UT on July 17, 2018 |
The service and product was excellent in all regards
2018-07-17 08:53:00
The tiles we ordered came promptly and packaged to avoid breakage.
5
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by Eleanor K.; LELAND, NC on July 17, 2018 |
The tiles we ordered came promptly and packaged to avoid breakage. We are very happy with the quality and the response time.
2018-07-16 08:39:00
What can I say? Great service, the product was shipped quickly and was well pacakaged, which was important because it was hand-painted ceramic tile.
5
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by Greg B.; york haven, PA on July 16, 2018 |
What can I say? Great service, the product was shipped quickly and was well pacakaged, which was important because it was hand-painted ceramic tile. The price was right and I’ll definitely be doing business with them again!
2018-07-15 14:48:00
La Fuente continues to have great customer service and beautiful product.
5
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by Antonia G N.; Santa Rosa, CA on July 15, 2018 |
La Fuente continues to have great customer service and beautiful product. Thank you for making my projects turn out so great!
2018-07-09 10:30:00
I have recommended you to friends.
5
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by Jane W.; Carver, MN on July 9, 2018 |
I have recommended you to friends. I can't see where you need improvement. I have never dealt with a company that always went the extra mile to be of assistance. I can't remember the reps name that helped me last time, but she actually went out to the warehouse to check a tile color for me. You guys are the best!!
2018-06-01 15:38:00
Great service at every step.
5
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by Joni H.; Ormond Beach, FL on June 1, 2018 |
Great service at every step. A real person answers their phone’
2018-05-26 16:32:00
This company has great customer service and the tiles I ordered are beautiful
5
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by Tracey A.; Dunedin, FL on May 26, 2018 |
This company has great customer service and the tiles I ordered are beautiful
2018-05-13 10:35:00
The tiles were beautiful and arrived in a timely manner.
5
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by Carla R.; Irvine, CA on May 13, 2018 |
The tiles were beautiful and arrived in a timely manner. I used them in a concrete bench. They were affixed to contact paper and laid upside down in the form. When I took the form off, I was surprised that three of the tiles were slightly darker. This made no difference to my project but might be important for something else. Check the colors or dye lots.
2018-04-23 14:25:00
Online ordering process was pretty simple and I received my product in a timely manner.
5
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by Blanchie L.; Coppell, TX on April 23, 2018 |
Online ordering process was pretty simple and I received my product in a timely manner.
2018-03-04 14:25:00
Fast and simple, excellent tile
5
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by Herman D.; the villages, FL on March 4, 2018 |
Fast and simple, excellent tile
2018-02-15 22:13:00
Ordering was easy.
5
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by Theresa Y.; Santa Rosa, CA on February 15, 2018 |
Ordering was easy. I found what I wanted and the order was what I expected. The only thing I would say is that the quantity of purchase could be more flexible. I wanted 60 tiles but could only order I think 45 or 90. So I had to order 90. The price was good but I'll just donate the rest. Thank you!
2018-02-09 14:17:00
Communication was easy and pleasant .
5
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by John B.; Cross Plains, IN on February 9, 2018 |
Communication was easy and pleasant . Changes to the order were handled courteously and professionally . It is very easy to do business with this company.
2018-02-08 15:40:00
We were extremely pleased with our order the quick delivery of our tiles.
5
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by Cheryl C.; Cornville, AZ on February 8, 2018 |
We were extremely pleased with our order the quick delivery of our tiles. Everything was perfect and we would certainly do more business in the future with La Fuente.We would definitely recommend them. Thank you. ***
2018-02-02 10:52:00
Was very happy with the lovely tile selection and especially with customer service.
5
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by Thomas G.; Columbia Falls, MT on February 2, 2018 |
Was very happy with the lovely tile selection and especially with customer service. I received an immediate phone call when a back order occurred. Did not hold us up, but was very nice to get the heads up.
2018-01-26 19:10:00
The customer service is outstanding.
5
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by Pamela B.; Ormond Beach, FL on January 26, 2018 |
The customer service is outstanding. The product was perfectly packaged and updates were given periodically. We are so pleased with our purchases!
2018-01-05 14:53:00
we have received an excellent service.
5
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by Irena Z.; Bremerton, WA on January 5, 2018 |
we have received an excellent service. The tiles are beautiful and came very well packed. We will go back if we need additional tiles.
2017-12-27 12:32:00
I received my items in a short time.
4
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by Marie R.; Miami, FL on December 27, 2017 |
I received my items in a short time. My order was a 'trial order' to evaluate the quality of the tile.The quality is good. however I noticed that although I order the two items the same size (6"x6") they were not equal in size.Overall I have an idea of the length of time on delivery of an item an d I like the various items available especially the bathroom and kitchen items
2017-12-02 09:31:00
Hi Everyone,Your service was outstanding.The lady that took my order was very helpful and knowledgeable.You are lucky to have as an employee!The tiles that I ordered were just perfect.Thanks and Kind Regards,***
5
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by Bob S.; Worthington, OH on December 2, 2017 |
Hi Everyone,Your service was outstanding.The lady that took my order was very helpful and knowledgeable.You are lucky to have as an employee!The tiles that I ordered were just perfect.Thanks and Kind Regards,***
2017-12-01 16:48:00
Ordering was fine, representative made sure I ordered enough tile for my project.
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by Marie M.; Myrtle Beach, SC on December 1, 2017 |
Ordering was fine, representative made sure I ordered enough tile for my project. They were beautiful. Order was shipped out 11/17 but I didn't receive until 11/27 after my inquiry when no tracking was available. For the amount of $***+ spent, that info should've been there. The delivery person was very courteous.
2017-11-17 16:56:00
great service.
5
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by Nancy R.; Corsicana, TX on November 17, 2017 |
great service. called to confirm details and got it all right. thanks.
2017-11-02 16:33:00
I appreciate the personal service I have received on two separate occasions.
5
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by Sheryl P.; cedar hill, TX on November 2, 2017 |
I appreciate the personal service I have received on two separate occasions. My order has always been placed promptly and shipped timely.
2017-10-29 11:05:00
Perfect customer service.
5
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by Chris M.; Reno, NV on October 29, 2017 |
Perfect customer service. I must have called *** 10 times before placing my order. She looked up availability of everything and answered my questions. She placed my order and I received everything on time.This is a GREAT Company!!!
2017-09-24 08:55:00
So far so good
5
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by Eugenia M.; Canfield, OH on September 24, 2017 |
So far so good
2017-09-11 14:17:00
La Fuente has a great selection of the Talavera tile I was looking for with reasonable shipping rates.
5
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by Janet G.; Clifton, TX on September 11, 2017 |
La Fuente has a great selection of the Talavera tile I was looking for with reasonable shipping rates. They have a very nice selection of solid colors and some very lovely patterned tiles all in various sizes. My order was packed very, very well to avoid breakage and arrived very quickly. I especially thank *** for being so kind and personable.
2017-09-03 17:34:00
Always a great experience.
5
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by Celia L.; Maricopa, AZ on September 3, 2017 |
Always a great experience. Randalll has great customer service. Delivered early. Correct count. No damage whatsoever.Thanks to everyone at La Fuente.
2017-08-26 14:53:00
Easy site to navigate.
5
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by JOE S.; SOUTHAVEN, MS on August 26, 2017 |
Easy site to navigate. Customer service was excellent
2017-08-11 08:35:00
No problem with quick delivery.
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by Patricia N.; Plainfield, IL on August 11, 2017 |
No problem with quick delivery. However, the quality of the product was not great I ordered 4 tiles in different colors in 6 x 6 size. The tiles were not all the same size. One was short of 6".
2017-07-16 21:27:00
Quick delivery and we were pleasantly surprised that all tile arrived in tact.
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by Hilary H.; Reno, NV on July 16, 2017 |
Quick delivery and we were pleasantly surprised that all tile arrived in tact. He tile is beautiful and as represented online. My only complaint was that our tile pattern alternated solid and patterned tile, both 4x4". However, the solid tile was approximately 1/8" smaller than the patterned, making the installation a bit tricky.
2017-07-16 16:31:00
Great! very pleased
5
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by olivette H.; Dallas, TX on July 16, 2017 |
Great! very pleased
2017-07-16 15:58:00
I have purchased tiles from La Fuente twice and both times the shipment arrived quickly, considering it came from Mexico.
5
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by Susan S.; FT Myers Beach, FL on July 16, 2017 |
I have purchased tiles from La Fuente twice and both times the shipment arrived quickly, considering it came from Mexico. The first shipment was tile numbers who arrived safely, very well packaged and beautiful. The second shipment were 45 blue 4x4 tiles which also arrived quickly. Sadly one of them was broken. However they are beautiful and exactly what I was looking for.
2017-07-08 18:58:00
Wonderful product, fast service
5
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by Ken J.; Gig Harbor, WA on July 8, 2017 |
Wonderful product, fast service
2017-06-30 15:33:00
Shopping was easy.
4
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by Deborah N.; Florissant, CO on June 30, 2017 |
Shopping was easy. You had just what I wanted. Only problem was 2of the tiles were not usable. One had defects on the color and the other was too warped. We understand this and had ordered extra so it was not an issue.
2017-06-23 16:36:00
Great customer support.
5
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by James P.; Seattle, WA on June 23, 2017 |
Great customer support. Timely replacement of a slightly damageg 6x6 tile without having to return the imperfect item.
2017-06-06 13:24:00
The tiles we ordered arrived in perfect shape and are even prettier than the pictures on the website!
5
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by Edward D.; Culpeper, VA on June 6, 2017 |
The tiles we ordered arrived in perfect shape and are even prettier than the pictures on the website!
2017-05-28 15:08:00
Excellent customer service, easy to reach, they even called me personally to resolve an issue.
5
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by WENDY B.; New Smyrna Beach, FL on May 28, 2017 |
Excellent customer service, easy to reach, they even called me personally to resolve an issue. It's nice to find a company these days that takes the time to really make their customers happy.
2017-05-12 15:22:00
Friendly, professional, and thoughtful service .
5
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by Doug D.; Colorado Springs, CO on May 12, 2017 |
Friendly, professional, and thoughtful service .... and lots of neat things to look at.
2017-05-12 15:21:00
Great service great tiles.
5
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by Nancy N.; Silver Spring, MD on May 12, 2017 |
Great service great tiles. Came quickly
2017-05-08 15:36:00
Our tiles are as beautiful as can be! They were delivered promptly and all appear to be in good shape.
5
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by Edward D.; Culpeper, VA on May 8, 2017 |
Our tiles are as beautiful as can be! They were delivered promptly and all appear to be in good shape.
2017-04-29 11:00:00
Excellent service!
5
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by Ann M.; Safety Harbor, FL on April 29, 2017 |
Excellent service!
2017-04-28 07:37:00
I will keep it plain and simple.
5
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by joy r.; brooklyn, NY on April 28, 2017 |
I will keep it plain and simple....I love you. The tiles are quality...rich and beautiful. The service is excellent. Its the truth. I rarely write reviews.
2017-04-08 07:01:00
No improvements needed.
5
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by Larry V.; Round Rock, TX on April 8, 2017 |
No improvements needed. Ordering process went well, no problems encountered. Website easy to navigate. Rapid shipment. Rec Ives order in two days. Would highly recommend.
2017-03-19 18:35:00
I love the tile we got from La Fuente!
5
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by lisa r.; Richmond, TX on March 19, 2017 |
I love the tile we got from La Fuente! It is exactly as we hoped. This is not the first time to do business with them. Good business!
2017-02-25 18:12:00
I ordered some special colored tile for my bathroom tile job being done.
5
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by TAMMI B.; Lebanon, TN on February 25, 2017 |
I ordered some special colored tile for my bathroom tile job being done. The order was delivered fast, way to go!!
2017-02-19 19:25:00
Shipped very fast everything was well wrapped will order again
5
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by Aimee W.; Yoder, CO on February 19, 2017 |
Shipped very fast everything was well wrapped will order again
2017-02-16 17:33:00
Love the tiles hey were perfect, love your prices too, will buy stuff from you afain
5
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by Patrick L.; Wichita, KS on February 16, 2017 |
Love the tiles hey were perfect, love your prices too, will buy stuff from you afain
2017-01-08 15:58:00
La Fuente has excellent customer service and I would recommend.
5
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by Johanna G.; Morrisville, PA on January 8, 2017 |
La Fuente has excellent customer service and I would recommend. The initial order took several weeks, but you have to take into consideration they are handmade tiles from Mexico, So, if you are willing to wait for a beautiful product, you will be pleased.***
2016-11-21 13:55:00
My order was filled immediately.
5
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by Mark B.; Brooklyn, NY on November 21, 2016 |
My order was filled immediately. The tiles are exquisite and they arrived within a week.
2016-07-22 00:31:00
Great selection of tiles for my needs, fast shipping of samples, excellent communication of order status.
5
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by Kenneth R.; New Smyrna Beach, FL on July 22, 2016 |
Great selection of tiles for my needs, fast shipping of samples, excellent communication of order status. Web site descriptions and images were also very clear. Not so with other web sites I ordered from, one gave me no receipt or notices whatsoever, mediocre product images, etc. Will be ordering my large orders from La Fuente.
2016-07-21 18:05:00
I bought a few different tiles as samples for my kitchen back splash.
5
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by Scott T.; Irmo, SC on July 21, 2016 |
I bought a few different tiles as samples for my kitchen back splash. Though I decided to go with a different scheme in the end these are nice tiles and I can see using La Fuente tiles in a future project,
2016-05-23 14:30:00
Excellent transaction.
5
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by Victoria A.; Winter Park, FL on May 23, 2016 |
Excellent transaction. THANK YOU VERY MUCH.
2016-05-16 09:46:00
I love my tile!
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by Karen B.; Redondo Beach, CA on May 16, 2016 |
I love my tile! The only reason I didn't give a 5 star rating is because of multiple back orders (on 3 of the tile choices). Otherwise, I'm very pleased with my tile. Customer service was excellent. I was notified immediately of the back orders and the process of reselecting was easy.
2016-05-09 18:54:00
Excellent customer service, I received the tile very quickly.
5
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by Gale A.; Locust Grove, GA on May 9, 2016 |
Excellent customer service, I received the tile very quickly.
2016-04-28 15:11:00
I placed my order and received a beautiful blue tile in the time promised.
5
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by Lisa C.; Salinas, CA on April 28, 2016 |
I placed my order and received a beautiful blue tile in the time promised.
2016-04-26 10:27:00
Great products and service!
5
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by Angela T.; Greenville, NC on April 26, 2016 |
Great products and service!
2016-04-15 21:28:00
fine products, great service , easy ordering
5
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by Richard B.; Lancaster, NH on April 15, 2016 |
fine products, great service , easy ordering
2016-04-01 07:41:00
Excellent service.
5
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by Jean S. K.; Dallas, TX on April 1, 2016 |
Excellent service. Items well packed and promptly shipped.
2016-03-28 15:19:00
The tiles were beautiful and were the finishing touch to our patio project.
5
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by Robin S.; Martinsville, IN on March 28, 2016 |
The tiles were beautiful and were the finishing touch to our patio project.
2016-03-10 18:29:00
As always, I was thrilled.
5
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by terry p.; longview, TX on March 10, 2016 |
As always, I was thrilled. My order shipped that afternoon.
2016-02-17 14:09:00
Everything was wonderful.
5
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by Sarah G.; Valparaiso, IN on February 17, 2016 |
Everything was wonderful. The tile is absolutely beautiful. I cannot wait to get it applied to my fireplace.
2016-02-17 09:28:00
First order took months because of backorder tiles so I was hesitant to order more.
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by eric l.; Indianapolis, IN on February 17, 2016 |
First order took months because of backorder tiles so I was hesitant to order more. Second order came in less than two weeks. No broken tile either time. Nice looking tile.
2016-02-05 17:10:00
i was more than happy with not only the quality of product but of the care in which it was packed good thing too because the package came split wide open...pehaps you should think of another distributor to mail your packages ty sincerely, ***
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by martha b.; OLD SAYBROOK, CT on February 5, 2016 |
i was more than happy with not only the quality of product but of the care in which it was packed good thing too because the package came split wide open...pehaps you should think of another distributor to mail your packages ty sincerely, ***
2016-01-30 00:56:00
I was very impressed with customer support.
5
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by Jacinthe P.; Thorold, ON on January 30, 2016 |
I was very impressed with customer support. I am happy with my purchase
2015-12-26 14:03:00
I was called about my order with a delay in inventory.
5
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by LINDA R.; SEBASTOPOL, CA on December 26, 2015 |
I was called about my order with a delay in inventory. As soon as the inventory was in my order was promptly shipped and was received well packed with no damage.
2015-12-24 16:02:00
You guys and gals are the best.
5
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by Renee W.; Harrington, DE on December 24, 2015 |
You guys and gals are the best.
2015-10-03 13:28:00
Wonderful experience shopping at La Fuentes.
5
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by Sharon S.; Lakewood, CO on October 3, 2015 |
Wonderful experience shopping at La Fuentes. Sales people were very helpful and knowledgeable. Everyone went out of their way to make my shopping a GREAT experience. Love the things I bought and would recommend La Fuentes to anyone!!
2015-09-23 12:05:00
items ordered were delayed in production.
5
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by Wanda G.; Sun Lakes, AZ on September 23, 2015 |
items ordered were delayed in production. When available to ship, La Fuente shipped them overnight at their expense. Nice touch!
2015-09-18 01:55:00
Great service.
5
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by John L.; Scottsdale, AZ on September 18, 2015 |
Great service. No broken tiles! Great packing job.
2015-09-17 20:14:00
I recently ordered a dozen or so Talavera tiles for a project I want to do.
5
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by Deborah J C.; San Diego, CA on September 17, 2015 |
I recently ordered a dozen or so Talavera tiles for a project I want to do. La Fuente sent them very quickly, and they were very well-packaged. Still, two of the tiles had broken, so I contacted them to let them know. Within hours they had sent out two new tiles, no questions asked. I was very impressed by their service and the quality of their product. I recommend them very highly.
2015-09-17 18:50:00
Exactly whatbZi ordered delivered quickly.
5
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by Kathleen R F.; Perkinsville, VT on September 17, 2015 |
Exactly whatbZi ordered delivered quickly.
2015-08-30 18:51:00
I love my Mexican tiles.
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by christine a.; long beach, NY on August 30, 2015 |
I love my Mexican tiles. The service via phone was great. the first time I purchased tiles from you the delivery time was longer than stated by more than a month. Second order was sent timely. I would definitely recommend the tiles which are hand painted and gorgeous. They are decorating my front stoop.
2015-08-14 18:01:00
Very favorable experience dealing with LaFuente!
5
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by Karen M.; Commack, NY on August 14, 2015 |
Very favorable experience dealing with LaFuente! Love the tiles we ordered, and the shipping was extremely fast. I would definitely purchase from them again.
2015-07-30 14:42:00
People I dealt with were polite and helpful.
4
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by Wayne L.; Iowa, LA on July 30, 2015 |
People I dealt with were polite and helpful. Tiles came in a timely manner. Only ordered a few for samples out of 20 tiles only one was broken.
2015-07-22 18:28:00
Great Experience.
5
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by Rita H.; Canastota, NY on July 22, 2015 |
Great Experience. The tiles on my first order are just a start on a project I am working on - looking forward to dealing with you again soon.
2015-07-03 08:38:00
I am glad you are asking for a feedback.
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by Ruchi A.; Austin, TX on July 3, 2015 |
I am glad you are asking for a feedback. That is the good part :)I also appreciate your team working with me on my small, time sensitive order.The problem however is that I did not receive my order for the promised date!! I had lined up the construction crew to put the tiles from La Fuente and paid for 2 day shipping (much ,ore than the value of my order)The tiles did not reach me even in 5 days :( No body contacted from the company. I had to repeatedly call them and reroute the packet.Not a very good experience. I really hope they don't charge me 2 day shipping on my delayed order.
2015-07-01 18:03:00
I ordered samples, and they did not ship out for almost 2 weeks.
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by pam t.; newport beach, CA on July 1, 2015 |
I ordered samples, and they did not ship out for almost 2 weeks. By the time I got them I already placed my order with someone else:(
2015-05-31 10:58:00
The tiles were more beautiful than I imagined and my shower is gorgeous.
5
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by Lisa W.; Oakland, OR on May 31, 2015 |
The tiles were more beautiful than I imagined and my shower is gorgeous. They were packaged exceptionally well and non were broken or damaged.I also received exceptional help on the phone since the stock was a little short on a few that I ordered online and my project could not wait for a backorder to arrive.The sales person went out of her way to help me figure out some changes to the order that worked out perfectly.
2015-05-18 14:44:00
Fantastic tile dealer !
5
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by Donald U.; Tacoma, WA on May 18, 2015 |
Fantastic tile dealer ! Prompt response and communication. Wide vaiety of tiles too choose from, which is a GREAT Thing!. I only purchased "Samples" but now it's tme for the large quantity & style we like!Thanks so much for your assistance.
2015-05-08 11:30:00
Very satisfied with service & support of this organisations, would be happy to recommend to others.
5
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by Andy M.; Halifax, NS on May 8, 2015 |
Very satisfied with service & support of this organisations, would be happy to recommend to others.
2015-04-01 13:11:00
I was very satisfied with the service provided.
5
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by LISA G.; LAKE JACKSON, TX on April 1, 2015 |
I was very satisfied with the service provided. The staff was friendly and very efficient in getting the products to me. They have a beautiful and large selection of tile. The only advice I have is maybe train on finding ways to help people like me who don't know how to estimate how much tile is needed for a round table. Yes I did go on Google, But I didn't find it helpful.
2015-03-20 14:28:00
One of the tile colors I ordered was unavailable.
5
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by Roberta S.; Gleneden Beach, OR on March 20, 2015 |
One of the tile colors I ordered was unavailable. So I received a phone call about that and the staff helped me find another color that worked even better with my project. I really appreciated the great customer service! The tiles all arrived promptly and in perfect condition. Very happy with my purchase!
2015-03-10 17:00:00
I love the colors.
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by Terri W.; Thermopolis, WY on March 10, 2015 |
I love the colors. We put the tiles up and I am very happy with them.
2015-03-10 16:50:00
EXCELLENT in all categories:Communication, Service, Price, DeliveryI will definitely recommend your services.***Los Angeles, CA
5
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by Eileen W.; beverly Hills, CA on March 10, 2015 |
EXCELLENT in all categories:Communication, Service, Price, DeliveryI will definitely recommend your services.***Los Angeles, CA
2015-02-28 18:32:00
placed 2 orders with La Fuente and both arrived on time with the correct tiles and amount and not one was chipped or broken.
5
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by Donald K.; Green Valley, AZ on February 28, 2015 |
placed 2 orders with La Fuente and both arrived on time with the correct tiles and amount and not one was chipped or broken. Good job!!!
2015-02-28 14:09:00
I ordered a slew of different tiles as samples to see how they would look in my kitchen.
5
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by John H.; Arlington, MA on February 28, 2015 |
I ordered a slew of different tiles as samples to see how they would look in my kitchen. The website was easy to use, with very accurate pictures of the tiles. There were no surprises when I opened the box. Also, the tiles were very carefully packed. Overall, I was very happy with the experience La Fuente provided.
2015-01-14 20:46:00
Everything was great
5
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by Melinda B.; Killen, AL on January 14, 2015 |
Everything was great
2014-12-13 02:33:00
I would definitely recommend your company..ordering was easy, prices great and what I purchased came earlier then what I expected..my order consisted of a tile bathroom sink along with many individual tiles...the order arrived safely, not one broken tile!Thank you***
5
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by Adrienne G.; Portland, OR on December 13, 2014 |
I would definitely recommend your company..ordering was easy, prices great and what I purchased came earlier then what I expected..my order consisted of a tile bathroom sink along with many individual tiles...the order arrived safely, not one broken tile!Thank you***
2014-12-04 13:21:00
I was in need of very special tiles for a very special project.
5
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by Amy B.; Balch Springs, TX on December 4, 2014 |
I was in need of very special tiles for a very special project. A Christmas present for a very special Gran and PaPa. Within 30 minutes of receiving my online order I received a call letting me know that a few of the color selections/sizes I had ordered were not immediately available. But after explaining the scope of my project she found an immediate solution and I couldn't be happier! TEAM LA FUENTE IMPORTS!!
2014-10-30 20:54:32
Tiles are beautiful! Great packaging and wrapped so well, all arived it one piece.
5
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by Gregory J.; southwest harbor, ME on October 30, 2014 |
Tiles are beautiful! Great packaging and wrapped so well, all arived it one piece.
2014-10-17 19:41:25
Quick shipping, good pricing.
5
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by Laurie C.; Porter, IN on October 17, 2014 |
Quick shipping, good pricing. The items were depicted as on the website and the order was accurate. No complaints. Would recommend to anyone. Thank you!
2014-10-09 18:25:01
Everything went quite well.
5
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by Ellen R.; Palm Springs, CA on October 9, 2014 |
Everything went quite well.
2014-10-09 17:44:57
We received our order with all tiles intact.
5
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by Karen W.; San Clemente, CA on October 9, 2014 |
We received our order with all tiles intact. Unfortunately when we laid out a few and stood back we didn't like how main color was more gold and clashed with the yellow walls. Now we have the huge and expensive job of packing and sending back. I wish that a La Fuentes rep. Had suggested we order a sample first. Probably not going to happen because they want the sale but I've learned my lesson and am now awaiting samples. Still trying to figure out how to mail almost 100 pounds of tile back.
2014-10-09 10:12:31
SHIPPING COSTS ARE HIGH
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by Terri L.; Nashville, GA on October 9, 2014 |
SHIPPING COSTS ARE HIGH
Talavera Tile
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