Customer Reviews
2023-09-30 08:58:24
Great Customer Service and beautiful products!!
5
|
|
|
|
|
by Ann S.; Hollywood, PA on September 30, 2023 |
Great Customer Service and beautiful products!! Thrilled the boarder tile and cobalt tiles replacing "flower bouquet" tiles are perfect. It is going to be absolutely gorgeous!! :)
2021-12-04 16:09:00
Products were packed securely & all arrived undamaged (very impressed).
5
|
|
|
|
|
by Margo M.; South Elgin, IL on December 4, 2021 |
Products were packed securely & all arrived undamaged (very impressed). The clay tiles were absolutely beautiful, both in craftsmanship and colors. Would definitely recommend to any & all acquaintances, friends and family.
2021-07-25 15:53:00
Love the tiles, I have ordered a few times for my kitchen reno.
5
|
|
|
|
|
by Carol M.; Grayslake, IL on July 25, 2021 |
Love the tiles, I have ordered a few times for my kitchen reno. Great shipping and customer service.
2021-07-08 14:04:00
We had a long and very specific order.
5
|
|
|
|
|
by fella r.; Vero Beach, FL on July 8, 2021 |
We had a long and very specific order. Rebecca was excellent and patient!!
2021-06-28 14:21:00
Excellent follow thru- flexible in sending items that were currently available while waiting on others.
5
|
|
|
|
|
by Joseph M.; Escondido, CA on June 28, 2021 |
Excellent follow thru- flexible in sending items that were currently available while waiting on others. Much appreciated.
2021-04-24 21:44:00
Happy to recommend this company.
5
|
|
|
|
|
by Sherry K.; Mukilteo, WA on April 24, 2021 |
Happy to recommend this company. The order arrived a little earlier than promised and the tiles were well wrapped and no breakage. Good variety of tiles; good photos of some of the installations. Good ideas. Customer service was a pleasure to talk to ; an all around positive experience. Many thanks.
2021-03-12 14:54:00
We just ordered samples for our kitchen and they arrived in beautiful condition and are great quality.
5
|
|
|
|
|
by Lindsey R.; Austin, TX on March 12, 2021 |
We just ordered samples for our kitchen and they arrived in beautiful condition and are great quality.
2021-01-18 17:39:00
Easy to order, customer service via email was timely and helpful.
5
|
|
|
|
|
by Laurie H.; Battle Lake, MN on January 18, 2021 |
Easy to order, customer service via email was timely and helpful. Will order again. Great company!!
2020-04-23 14:23:00
The tile were of excellent quality.
4
|
|
|
|
|
by Judy B.; Green Valley, AZ on April 23, 2020 |
The tile were of excellent quality. My only problem I was shorted one tile. I will definitely order again from this company.
2020-03-07 18:13:00
La Fuente imports has some incredibly unique, beautiful, hand crafted objects of art.
5
|
|
|
|
|
by Amy C.; Osseo, MI on March 7, 2020 |
La Fuente imports has some incredibly unique, beautiful, hand crafted objects of art. I have purchased several items: tile, pillows, wall art, etc... and all have exceeded my expectations in quality and beauty. Shipping is either "on time" or early. Highly recommend doing business with them!
2019-05-13 15:27:00
Excellent communication, great website, ease of ordering and got mailed and arrived exactly when I asked as I needed it quick.....great experience!! Very cool website and inventory!
5
|
|
|
|
|
by Kelley N.; Wichita, KS on May 13, 2019 |
Excellent communication, great website, ease of ordering and got mailed and arrived exactly when I asked as I needed it quick.....great experience!! Very cool website and inventory!
2018-05-06 14:49:00
*** I thought they were fairly well packed but both samples arrived in several broken pieces.I am reluctant to order more tile through the mail for fear that more than half of it will arrive broken.
1
|
|
|
|
|
by Teri N.; Warren, TX on May 6, 2018 |
*** I thought they were fairly well packed but both samples arrived in several broken pieces.I am reluctant to order more tile through the mail for fear that more than half of it will arrive broken.
2018-04-29 12:47:00
Purchased individual pieces of Talavera tiles in different designs and solid colors for planning a kitchen back-splash.
5
|
|
|
|
|
by CYNTHIA Z.; Santa Fe, TN on April 29, 2018 |
Purchased individual pieces of Talavera tiles in different designs and solid colors for planning a kitchen back-splash. One tile was back ordered for several weeks. I received a very nice call about how I wanted to handle the order. Several weeks later I decided to order more of one design and solid colors to hep with layout decisions. I had called and spoke with *** about what I was looking to do. Great customer service. She called back after order was placed to discuss another color as a place holder for a sample I wanted. Will be purchasing tile once we get kitchen plans done. Tile was well packaged and shipped immediately.
2017-12-01 21:25:00
EXCELLENT SERVICE AND PRODUCT.
5
|
|
|
|
|
by EDDIE T.; SAN ANGELO, TX on December 1, 2017 |
EXCELLENT SERVICE AND PRODUCT.
2017-07-21 14:15:00
My order of Talavera arrived in great condition and in a timely manner.
5
|
|
|
|
|
by ANDRES V.; Santa Fe, NM on July 21, 2017 |
My order of Talavera arrived in great condition and in a timely manner. I am totally satisfied with La Fuentes Imports products and their outstanding service.
2017-04-23 19:06:00
Excellent customer service!
5
|
|
|
|
|
by Dianne F.; Fishers, IN on April 23, 2017 |
Excellent customer service! I needed samples for a future project, and when certain sizes were on backorder, the representative went through my list and found the patterns in other sizes so I could match colors. We even decided to use one of the other sizes she sent instead of the original we were going to choose, so I was very impressed with the care and professionalism of this company. Will definitely recommend them!
2017-04-03 09:13:00
This was my first order with La Fuente Imports.
5
|
|
|
|
|
by Susan P.; Covington, GA on April 3, 2017 |
This was my first order with La Fuente Imports.I was very happy with the expierence. I love working with tile, and appreciated the many beautiful colors available from La Fuente Imports. My order arrived very quickly and was packed very well. Thank you La Fuente Imports, I am sure I will be a repeat customer!!Thank you, ***
2017-03-24 01:28:00
The product was excellent!!!
5
|
|
|
|
|
by Eric B.; TUCSON, AZ on March 24, 2017 |
The product was excellent!!! The service was even better!!! We made a large order and they promised delivery in 7-10 days and we received the order in just a couple of days with constant updates via email letting me know the status of my order. Very happy and would definitely recommend to others. 5 star company all the way!!
2017-03-06 16:37:00
We were extremely disappointed in this order.
2
|
|
|
|
|
by Jean S.; Danville, KY on March 6, 2017 |
We were extremely disappointed in this order. I had specifically called to make sure the tiles were exactly 4" square, as written in the catalog. I was assured that they were 4", but that they could vary up to 1/8". The tiles arrived and most were 4 3/8". Because our table top we are making was made to handle exactly 4" tiles, these are now useless to us. We are trying to finagle ways to make them work, but are not having a lot of luck. Also, I was disappointed in the quality of the tiles. They appear "warped" when looking at them horizontally. I am very disappointed - especially since I had specifically to verify size. We are not sure what we will do now...
2017-02-19 19:25:00
Shipped very fast everything was well wrapped will order again
5
|
|
|
|
|
by Aimee W.; Yoder, CO on February 19, 2017 |
Shipped very fast everything was well wrapped will order again
2016-07-15 14:11:00
Definitely recommend La Fuente .
5
|
|
|
|
|
by Michelle b.; Yorktown, VA on July 15, 2016 |
Definitely recommend La Fuente . The tiles are beautiful and the colors were as they appeared on the picture.Customer service helped me decide on the final choice . Delivery was on the date promised .
2016-04-26 10:27:00
Great products and service!
5
|
|
|
|
|
by Angela T.; Greenville, NC on April 26, 2016 |
Great products and service!
2016-03-07 16:32:00
I was told by email my product was shipped and would take 2-3 days to get to me.
3
|
|
|
|
|
by NICK V.; san jose, CA on March 7, 2016 |
I was told by email my product was shipped and would take 2-3 days to get to me. But that did not happen I waited to finish my project thinking the tiles would be here the i received an email of shipment the next week. Any how i got it all done.
2015-12-26 14:03:00
I was called about my order with a delay in inventory.
5
|
|
|
|
|
by LINDA R.; SEBASTOPOL, CA on December 26, 2015 |
I was called about my order with a delay in inventory. As soon as the inventory was in my order was promptly shipped and was received well packed with no damage.
2015-12-03 07:21:00
Great products and very efficient service.
5
|
|
|
|
|
by Carolyn J K.; Gettysburg, PA on December 3, 2015 |
Great products and very efficient service.
2015-08-27 21:17:00
great service, quick delivery,beautiful tile.
5
|
|
|
|
|
by luria m.; lake havasu city, AZ on August 27, 2015 |
great service, quick delivery,beautiful tile.
2014-11-05 21:43:07
The website is very well done and a breeze to use.
5
|
|
|
|
|
by mary t.; stuart, FL on November 5, 2014 |
The website is very well done and a breeze to use. Products are beautifully shown with a good variety of shapes, colors and sizes. Ordering online is very easy and my shipment arrived sooner than I expected. Well done!
Talavera Tile
5
5
27