Customer Reviews
2023-03-16 15:33:55
Fast shipping!
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by Laurel R.; Westminster, CO on March 16, 2023 |
Fast shipping! nicely packaged and product was exactly as I expected to be. Thanks. I would recommend you to others.
2022-01-07 15:48:00
Easy ordering on website.
5
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by Paul P.; Rancho Palos Verdes, CA on January 7, 2022 |
Easy ordering on website. Tiles are sensationally beautiful, as always. Well packed. Order arrived in about a week, with advance email notices about the shipping schedule. THANK YOU, friends at La Fuente!
2021-10-03 14:31:00
Always the best tile.
5
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by Barbara N.; Iowa City, IA on October 3, 2021 |
Always the best tile. Many different patterns to choose from.
2021-08-16 22:56:00
So, so happy with my order.
5
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by Kristen H.; Hollywood, FL on August 16, 2021 |
So, so happy with my order. Everything arrived quickly and well packed. Beautiful tile and pieces. Would definitely recommend to anyone! Thank you.
2021-07-19 09:34:00
When one of the tiles I ordered was out of stock, I was notified my order would be delayed.
5
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by stacy s.; Madisonville, LA on July 19, 2021 |
When one of the tiles I ordered was out of stock, I was notified my order would be delayed. Since I was working on a deadline, I emailed a request for a substitution. The substitution was made and my order arrived within a few days. The tiles were all intact, beautiful, and very uniform. The tiles I started my project with were from a different vendor, and those had arrived with some broken due to careless packing and also due to the fact that the tiles were not flat. Their shapes were highly irregular. Thank you LaFuente!
2020-06-25 15:33:00
The tiles are just beautiful and I can’t wait to do my other project with the broken tiles I ordered
5
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by Susan T.; Wayne, MI on June 25, 2020 |
The tiles are just beautiful and I can’t wait to do my other project with the broken tiles I ordered
2020-05-09 16:47:00
The tiles are colorful and beautiful!
5
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by Grace C.; Carson, CA on May 9, 2020 |
The tiles are colorful and beautiful!
2020-04-01 00:34:00
This company is just wonderful.
5
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by Patricia M.; Lima, OH on April 1, 2020 |
This company is just wonderful. First it is great to be able to choose ceramic tiles one by one. Second, I made a mistake by ordering the wrong size tile and they were really great at helping me fix it. Everyone I spoke to was very knowledgeable and understanding
2020-01-10 16:00:00
Excellent products, excellent customer service, very happy
5
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by Patricia F.; Seaford, DE on January 10, 2020 |
Excellent products, excellent customer service, very happy
2019-10-19 18:15:00
Excellent service.
5
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by Patricia F.; Seaford, DE on October 19, 2019 |
Excellent service. Beautiful tiles, arrived right away, no broken tiles
2019-05-04 19:10:00
Shipping charges were too high.Lady on phone was very helpful, however.
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by Kim H.; Hapeville, GA on May 4, 2019 |
Shipping charges were too high.Lady on phone was very helpful, however.
2019-03-19 09:25:00
Outstanding service provided by all the staff at la Fuente.Product arrived on time and in great conditions an the tiles are beautiful.Thank you very much.***
5
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by David R.; ISABELA, PR on March 19, 2019 |
Outstanding service provided by all the staff at la Fuente.Product arrived on time and in great conditions an the tiles are beautiful.Thank you very much.***
2018-11-25 14:16:00
The transition was fast and the product was i was describe.
5
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by Alirio R.; Miami Beach, FL on November 25, 2018 |
The transition was fast and the product was i was describe. thank you very happy
2018-08-10 00:56:00
I was very impressed with how fast the order arrived.
5
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by Denise R.; Lynnwood, WA on August 10, 2018 |
I was very impressed with how fast the order arrived. I had it three days from order and I am halfway across the country.
2018-06-21 14:46:00
Excellent service.
5
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by Sara Beth W.; Montgomery, AL on June 21, 2018 |
Excellent service. Very satisfied with the beautiful tiles and your prompt delivery was appreciated.
2018-05-26 09:20:00
The overall shopping experience was great.
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by Jozsef H.; Sedona, TX on May 26, 2018 |
The overall shopping experience was great. ***
2018-05-25 14:07:00
Half the tiles were broken.
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by Lisa M.; Denton, TX on May 25, 2018 |
Half the tiles were broken. ***
2018-04-09 14:53:00
I found the site looking for a place that sells single tiles instead of cases.
5
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by Ryan P.; Orem, UT on April 9, 2018 |
I found the site looking for a place that sells single tiles instead of cases. I was able to pick out a selection for a patchwork accent wall. The colors and designs were exactly what I wanted for my home. Great customer service.
2018-01-06 17:29:00
Customer service and packaging was fine.
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by Dan W.; East Montpelier, VT on January 6, 2018 |
Customer service and packaging was fine. Found same tile available for same price but free shipping elsewhere
2017-08-21 15:40:00
The customer service at La Fuente was second to none.
5
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by Kimberly M.; Laguna Hills, CA on August 21, 2017 |
The customer service at La Fuente was second to none. They were extremely helpful with product selection and shipping was very prompt. Would definitely use them in the future again!
2017-08-14 15:20:00
Every thing very good...now just have to have it all installed.,,about seems to be packed well and i have no worries about damage...we will see...thank you
5
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by Toni W.; Cornville, AZ on August 14, 2017 |
Every thing very good...now just have to have it all installed.,,about seems to be packed well and i have no worries about damage...we will see...thank you
2017-08-14 00:47:00
Excellent transaction.
5
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by CHERYL G.; GILBERT, AZ on August 14, 2017 |
Excellent transaction. Fast shipping and really well packaged. Great communication. Thank you so much.
2017-06-06 13:24:00
The tiles we ordered arrived in perfect shape and are even prettier than the pictures on the website!
5
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by Edward D.; Culpeper, VA on June 6, 2017 |
The tiles we ordered arrived in perfect shape and are even prettier than the pictures on the website!
2017-05-12 15:22:00
Friendly, professional, and thoughtful service .
5
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by Doug D.; Colorado Springs, CO on May 12, 2017 |
Friendly, professional, and thoughtful service .... and lots of neat things to look at.
2017-05-08 15:36:00
Our tiles are as beautiful as can be! They were delivered promptly and all appear to be in good shape.
5
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by Edward D.; Culpeper, VA on May 8, 2017 |
Our tiles are as beautiful as can be! They were delivered promptly and all appear to be in good shape.
2017-04-09 14:19:00
Great experience!
5
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by John C.; Douglasville, GA on April 9, 2017 |
Great experience! This was the single best service I have had in years of purchasing experience. Cheerful, friendly, helpful and very knowledgeable young lady with an attitude of helpfulness and willingness to go out of the way to fill my needs. Made the purchase easy and enjoyable. I will look to La Fuente in the future because of this excellent experience. Sincerely and highly recommended to one and all. Thank you very much. **8
2017-04-07 07:37:00
Loved the tiles! Too bad I can\'t send you a photo of my finished project.
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by Janet B.; boynton beach, FL on April 7, 2017 |
Loved the tiles! Too bad I can't send you a photo of my finished project.
2017-03-13 10:26:00
Good service
5
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by Fred o.; Bluff city, TN on March 13, 2017 |
Good service
2016-11-04 16:36:00
Make it clearer that the Mexican decorative tile face is raised or not.
5
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by Rey M.; Los Angeles, CA on November 4, 2016 |
Make it clearer that the Mexican decorative tile face is raised or not.
2016-07-23 22:55:00
Great, fast serviceBeautiful inexpensive tile!
5
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by Sophie H.; San Marcos, TX on July 23, 2016 |
Great, fast serviceBeautiful inexpensive tile!
2016-06-09 13:11:00
Great products, excellent service, I\'ll buy from them in the future.
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by JOSE P.; Long Beach, CA on June 9, 2016 |
Great products, excellent service, I'll buy from them in the future. Highly recommended.
2016-05-16 09:46:00
I love my tile!
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by Karen B.; Redondo Beach, CA on May 16, 2016 |
I love my tile! The only reason I didn't give a 5 star rating is because of multiple back orders (on 3 of the tile choices). Otherwise, I'm very pleased with my tile. Customer service was excellent. I was notified immediately of the back orders and the process of reselecting was easy.
2016-04-19 09:13:00
La Fuente Imports was easy to work with, provided excellent service and quick delivery.
5
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by Gayle T.; Pauma Valley, CA on April 19, 2016 |
La Fuente Imports was easy to work with, provided excellent service and quick delivery.
2016-04-09 16:33:00
Great products.
5
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by Susan H.; Los Angeles, CA on April 9, 2016 |
Great products. Great prices. And swift delivery time!
2016-03-23 13:29:00
My buying experience with La Fuente was top-notch, the quality of ceramic painted tiles was excellent and I received the shipment in only a few days after placing my order!***
5
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by George D.; San Jose, CA on March 23, 2016 |
My buying experience with La Fuente was top-notch, the quality of ceramic painted tiles was excellent and I received the shipment in only a few days after placing my order!***
2016-03-09 15:44:00
I ordered a variety of travertine tile from this company because of the huge variety to pick from.
5
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by Jennifer F.; San Diego, CA on March 9, 2016 |
I ordered a variety of travertine tile from this company because of the huge variety to pick from. My 90 year old Dad can sit and do projects - so he is covering a wall in my small bathroom in these handmade tile.I ordered over 80 and they can wrapped and packaged very safely. Each tile has different colors and I love the look of a sampler wall.Previously, I ordered a sink from another on line company, but you have a much wider selection - wish I saw you first.I will order more for his next project.
2016-02-17 09:28:00
First order took months because of backorder tiles so I was hesitant to order more.
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by eric l.; Indianapolis, IN on February 17, 2016 |
First order took months because of backorder tiles so I was hesitant to order more. Second order came in less than two weeks. No broken tile either time. Nice looking tile.
2015-12-26 14:03:00
I was called about my order with a delay in inventory.
5
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by LINDA R.; SEBASTOPOL, CA on December 26, 2015 |
I was called about my order with a delay in inventory. As soon as the inventory was in my order was promptly shipped and was received well packed with no damage.
2015-10-02 22:12:00
*** was so helpful aand friendly.
5
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by Donna L.; Westlake Village, CA on October 2, 2015 |
*** was so helpful aand friendly. I appreciate the excellent service.***
2015-08-15 01:27:00
Everyone was really helpful and nice.
5
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by Donna L.; Westlake Village, CA on August 15, 2015 |
Everyone was really helpful and nice. Thank you.
2015-07-24 11:36:00
Great experience
5
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by ODALYS M.; MIAMI, FL on July 24, 2015 |
Great experience
2015-07-22 18:28:00
Great Experience.
5
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by Rita H.; Canastota, NY on July 22, 2015 |
Great Experience. The tiles on my first order are just a start on a project I am working on - looking forward to dealing with you again soon.
2015-07-22 18:25:00
Totally sooo pretty, love them
5
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by Paula D.; Owasso, OK on July 22, 2015 |
Totally sooo pretty, love them
2015-07-15 19:47:00
I have ordered twice from La Fuente and found them very professional and delivery was as promised.
5
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by Suresh G.; palo alto, CA on July 15, 2015 |
I have ordered twice from La Fuente and found them very professional and delivery was as promised. Love the tiles so far.
2015-06-19 16:58:00
I received the decorative tiles.
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by Narendra B.; Katy, TX on June 19, 2015 |
I received the decorative tiles. As I believe they are hand made, the size & thickness varies a little bit. They are rather expensive. I wish they had better QC at the production level.Thanks***
2015-06-11 17:39:00
The tile I ordered from La Fuente was well priced, attractive, and everything came in one piece.
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by Katharine H.; Philadelphia, PA on June 11, 2015 |
The tile I ordered from La Fuente was well priced, attractive, and everything came in one piece. The tiles was packed and sent out quickly, but FedEx was terrible about delivering it. It took three times, even though I was waiting for the order when they said they came by. Not La Fuente's fault, but I would consider upgrading to UPS if I were to order in the future.
2015-05-30 08:59:00
Order arrived promptly and in good shape.
5
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by Marguerite B.; St Charles, IL on May 30, 2015 |
Order arrived promptly and in good shape.
2015-05-09 10:10:00
Everything went as hoped.
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by William F.; Sitka, AK on May 9, 2015 |
Everything went as hoped. Product was very well packaged for a long, risky shipment to Alaska and arrived in good shape. Tile came out beautifully. I would recommend to others although it is expensive to get product to this area.
2015-05-08 21:10:00
I was very satisfied with the order.
5
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by Althea E.; New City, NY on May 8, 2015 |
I was very satisfied with the order. It arrived on time and was packed well, so there was no breakage.
2015-05-08 11:30:00
Very satisfied with service & support of this organisations, would be happy to recommend to others.
5
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by Andy M.; Halifax, NS on May 8, 2015 |
Very satisfied with service & support of this organisations, would be happy to recommend to others.
2015-05-07 18:35:00
Great transaction.
5
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by Dan B.; Alameda, CA on May 7, 2015 |
Great transaction.
2015-04-08 20:37:00
Awesome customer service!
5
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by Robert C.; Winter Garden, FL on April 8, 2015 |
Awesome customer service! I ordered some tile to accent my home. It is very nice and just love how great it looks! My order arrived quickly, but some of the tiles were broken during shipment. La Fuente quickly sent me replacement tiles.Thanks and I will be ordering more from you in the future!
2015-04-03 17:26:00
Received a couple damaged tiles in my order.
5
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by Frank L.; Warren, MI on April 3, 2015 |
Received a couple damaged tiles in my order. They were immediately replaced and shipped to my home after notifiying you.I told my son about your web site and he ordered some tee shirts.
2014-10-09 00:42:45
Product was not exactly as pictured.
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by Jase E.; Columbia, MO on October 9, 2014 |
Product was not exactly as pictured. Colors for certain portions were completely different and other colors were not the same shade photographed. This might be fine for most of your customers but I needed the exact product pictured and would not have ordered the product I received. You gave a refund, but paying for my own return shipping seemed unfair and not going above and beyond-- which is a must in the current world of retail if you want a 5 star rating.
2014-10-08 19:27:07
I purchased some tiles and one was not exactly correct.
5
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by Cheryl L.; Austin, TX on October 8, 2014 |
I purchased some tiles and one was not exactly correct. I sent a customer service request through their website and got an immediate response and a new tile was put in the mail that day. Great customer service! I would recommend this company to others. My only negative comment is that the shipping on my order seemed excessive.
Talavera Tile
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