2016-12-01 05:55:00
I needed the table and bench for the Holidays.
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by Brenda D.; Lufkin, TX on December 1, 2016 |
I needed the table and bench for the Holidays. I left a voicemail for Randle after hours. He called first thing Monday morning. It was shipped the next day and delivered that Friday. It comes totally assembled. All of my guests were impressed with the quality. We ate outside and can accommodate up to 10 people. I love it!It was packaged really well with extra attention on the corners
2015-10-21 12:39:00
This is from the email I sent after receiving my order:***I wanted to follow up on our phone call today.
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by tiffany g.; rockingham, NC on October 21, 2015 |
This is from the email I sent after receiving my order:***I wanted to follow up on our phone call today. If you have ever bought something that goes on sale the next day, you know how it can really take the wind out of your sails. Your prompt reply to my email and credit for the price change was, in my view, five star customer service.Today my furniture arrived. We only bought our home two months ago, so I painted the dining room, bought curtains, a light, and a rug. I was a bit anxious about buying my furniture on line. I put so much care into that room, I wanted it to be perfect. When the truck arrived I was very excited. As I began to tear away the cardboard, I could hardly believe my eyes. First, there was nothing to assemble. That was a blessing. Next, I began to cut away the packaging material (very well packed!) and I honestly just had to take moment to understand what I was seeing. It is SO beautiful! After so much shopping for something in my price range, I was used to seeing tables that had that "made in China" factory type feel. I was taken back by the look of hand made craftsmanship. Everything feels so solid and well constructed, and the detail is amazing. I was concerned about the two benches. The picture on line made me wonder if they would be sturdy enough for our grown boys who are both around 250 pounds. I felt that maybe the benches were more accent pieces than daily use furniture. I was so pleasantly surprised to see the solid construction. The thick supports really don't come across in the on line pictures.Another thing I really loved about my experience was how I could mix and match the pieces I wanted. I'm attaching a pic you you can see the space I had to work with. It is a narrow, oddly shaped room. Using the two benches was perfect for me, they tuck right out of the way so the space doesn't look crowded. The chairs with the arms are far wider and more substantial than I expected. I think my husband will truly feel like the king of his castle sitting in that chair at the head of the table. Also, we have a small bar between the living room and the kitchen. It's only about 10 feet from the dining room. I was able to get two barstools from the same collection that match perfectly! I shopped for two months before I found your website. It's not easy to find all the pieces I wanted that would match so nicely. It really looks like an artist custom crafted this furniture for me.In today's world of over priced cheaply made particle board furniture, I feel so good about this purchase. The price was very fair and I know this will last my family for many years.