Customer Reviews
2023-10-23 14:47:47
The customer experience was excellent
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by Ernest D.; Evanston, IL on October 23, 2023 |
The customer experience was excellent
2023-07-05 13:29:54
Beautiful vibrant tiles, even better than expected!
5
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by Emily B.; Aurora, CO on July 5, 2023 |
Beautiful vibrant tiles, even better than expected!
2022-08-28 15:40:00
I was very pleased, arrived in a timely manner and well packed.I liked that on your site you showed ways the tiles had been used.Pictures of tiles were very true to there colors
5
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by Deidre A.; Rush, NY on August 28, 2022 |
I was very pleased, arrived in a timely manner and well packed.I liked that on your site you showed ways the tiles had been used.Pictures of tiles were very true to there colors
2022-07-07 22:29:00
I bought a box of 90 4 by 4 tile,, very pretty tile, there was a few broken tiles in the box, but sure we will be able to use those in some places you need them.
4
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by Donald M.; Grand Bay, AL on July 7, 2022 |
I bought a box of 90 4 by 4 tile,, very pretty tile, there was a few broken tiles in the box, but sure we will be able to use those in some places you need them. Very colorful tile, cant wait to install in kitchen and a few in the bathroom.
2021-11-11 16:22:00
We needed some tiles to fill in space above our range after changing our range hood.
5
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by Rowland L.; Ithaca, NY on November 11, 2021 |
We needed some tiles to fill in space above our range after changing our range hood. The selection of ceramic wall tiles was great and ordering what we needed was very easy. Our order arrived in a reasonable time and the tiles are beautiful. We will definitely come back to LaFuente in the future.
2021-05-14 22:44:00
Beautiful tile.
5
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by andy g.; redding, CA on May 14, 2021 |
Beautiful tile. Great web site. Tiles arrived perfect.
2020-10-29 13:50:00
I have ordered tile several times .
5
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by Greg B.; Murrieta, CA on October 29, 2020 |
I have ordered tile several times . The tile always arrives on time and undamaged. The website is great. I would recommend Lafuente to others.
2020-09-28 16:09:00
Everything is perfect and so Beautiful, didn\'t take too long to ship either thank you!
5
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by Diana G.; AUSTIN, TX on September 28, 2020 |
Everything is perfect and so Beautiful, didn't take too long to ship either thank you!
2020-06-28 17:40:00
***I\'m very pleased with my order.
4
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by Grace B.; Fredericksburg, VA on June 28, 2020 |
***I'm very pleased with my order. And look forward to ordering my tiles from La Fuente. Thank you.***
2020-06-26 15:05:00
I am very satisfied with my experience.
5
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by John H.; Odell, IL on June 26, 2020 |
I am very satisfied with my experience. The website was easy to navigate as was ordering the products. I ordered Talavera tile and a few of them were broken when they arrived. The packaging was really well done so I don't think La Fuente was at fault. The amount of tiles I ordered versus the few that were broken is negligible. I contacted the company and they are sending me replacement tiles at no charge. I would highly recommend La Fuente and will use them again in the future if I am looking for items like what they sell!
2020-01-10 16:00:00
Excellent products, excellent customer service, very happy
5
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by Patricia F.; Seaford, DE on January 10, 2020 |
Excellent products, excellent customer service, very happy
2019-09-16 20:24:00
The tiles are beautiful!
5
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by Kelly H.; Philadelphia, PA on September 16, 2019 |
The tiles are beautiful!
2019-05-15 08:24:00
We ordered 6.
5
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by Michael H.; Yulee, FL on May 15, 2019 |
We ordered 6.25 x 6.25 Talavera tiles that we are going to use to decorate our stair risers. They are absolutely beautiful! They shipped them super fast and packed them very well. Extremely good experience! Will do business again!
2019-02-07 20:28:00
One of the staff called me in advance because a tile was not in stock and not available for 3 weeks.
5
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by Dave and Anne W.; San Antonio, TX on February 7, 2019 |
One of the staff called me in advance because a tile was not in stock and not available for 3 weeks. I appreciated the way he was willing to work with me.
2019-01-26 19:07:00
The tiles were beautiful well-made and exactly what I needed
5
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by Nancy R.; Bradenton, FL on January 26, 2019 |
The tiles were beautiful well-made and exactly what I needed
2018-11-25 14:16:00
The transition was fast and the product was i was describe.
5
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by Alirio R.; Miami Beach, FL on November 25, 2018 |
The transition was fast and the product was i was describe. thank you very happy
2018-11-19 11:23:00
Tiles are beautiful.
5
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by ELIZABETH O.; Denver, CO on November 19, 2018 |
Tiles are beautiful. Delivery & order process was smooth. however, had 1 broken tile.
2018-09-07 15:18:00
Ordering was easy and the products came in fast.
4
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by NOAH L.; OAKLEY, CA on September 7, 2018 |
Ordering was easy and the products came in fast. I would say 80% of the tiles were good and the rest were warped from baking or they were not accruate sizes. Keep in mind that they are all hand made so each tile is slightly different. I managed to make it work for our backsplash
2018-08-04 15:42:00
We live in a tiny town on the Oregon coast and finding these tiles on La Fuente was a godsend.
5
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by Cat F.; Rockaway Beach, OR on August 4, 2018 |
We live in a tiny town on the Oregon coast and finding these tiles on La Fuente was a godsend. Easy to find, easy to order, rapid delivery . . . what's not to like!
2018-07-26 16:39:00
I\'ve been heading to the web store regularly to look at tile for my backsplash.
5
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by Barbara C.; Dallas, TX on July 26, 2018 |
I've been heading to the web store regularly to look at tile for my backsplash. I ordered a sample and it came well protected and the perfect accent for my kitchen.Ordering was easy; shipping was fast.When I start my project I will order more tiles to complete it.I definitely would recommend you to others.
2018-05-12 18:09:00
Everyone was helpful and the mirror and tiles we bought are beautiful.
5
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by Richard B.; Vero Beach, FL on May 12, 2018 |
Everyone was helpful and the mirror and tiles we bought are beautiful.
2018-05-04 15:07:00
*** was great at helping me when I made a mistake on the order and fixed it immediately & sent a copy of the revised order with the changes.
4
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by william c.; Clearwater, FL on May 4, 2018 |
*** was great at helping me when I made a mistake on the order and fixed it immediately & sent a copy of the revised order with the changes..... nothing was broken, shipping was quicker then anticipated.....one problem with the nine pieces , TIL540B, they measured out to be smaller then the other pieces and I couldn't fit them into what I was doing......perhaps I'll use them later somewhere else ........hope I can order again soon.....
2018-04-29 12:47:00
Purchased individual pieces of Talavera tiles in different designs and solid colors for planning a kitchen back-splash.
5
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by CYNTHIA Z.; Santa Fe, TN on April 29, 2018 |
Purchased individual pieces of Talavera tiles in different designs and solid colors for planning a kitchen back-splash. One tile was back ordered for several weeks. I received a very nice call about how I wanted to handle the order. Several weeks later I decided to order more of one design and solid colors to hep with layout decisions. I had called and spoke with *** about what I was looking to do. Great customer service. She called back after order was placed to discuss another color as a place holder for a sample I wanted. Will be purchasing tile once we get kitchen plans done. Tile was well packaged and shipped immediately.
2018-03-08 15:50:00
order procedure, customer support, friendliness and helpfulness were great.
5
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by Barbara M.; Mansfield, OH on March 8, 2018 |
order procedure, customer support, friendliness and helpfulness were great. and the tile has beautiful colors.
2018-02-18 22:58:00
Easy to order, great prices, beautiful designs and fast delivery.
5
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by Kelli K.; Washington, DC on February 18, 2018 |
Easy to order, great prices, beautiful designs and fast delivery. I will definitely order again.
2018-01-27 15:24:00
Very satisfied with the whole experience! Quick service and great communication.
5
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by Jaclyn T.; Attleboro, MA on January 27, 2018 |
Very satisfied with the whole experience! Quick service and great communication.
2018-01-25 17:54:00
Beautiful tiles, very carefully packed, arrived in perfect condition.
5
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by E S.; Helendale, CA on January 25, 2018 |
Beautiful tiles, very carefully packed, arrived in perfect condition. Customer service polite, honest, excellent communication. Very pleased, thanks :)
2018-01-05 14:53:00
we have received an excellent service.
5
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by Irena Z.; Bremerton, WA on January 5, 2018 |
we have received an excellent service. The tiles are beautiful and came very well packed. We will go back if we need additional tiles.
2017-11-09 14:47:00
*****
5
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by Kristin W.; MURPHYS, CA on November 9, 2017 |
*****
2017-09-07 22:45:00
The website was easy to maneuver and the customer service was great.
5
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by Cheryl L.; Palm Bay, FL on September 7, 2017 |
The website was easy to maneuver and the customer service was great. I received a call about the items that I purchased. I was able to select a similar item and they were all shipped out immediately. Tiles were of great quality. I would definitely order from this company again.***, Palm Bay, Florida
2017-08-21 15:40:00
The customer service at La Fuente was second to none.
5
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by Kimberly M.; Laguna Hills, CA on August 21, 2017 |
The customer service at La Fuente was second to none. They were extremely helpful with product selection and shipping was very prompt. Would definitely use them in the future again!
2017-07-21 14:15:00
My order of Talavera arrived in great condition and in a timely manner.
5
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by ANDRES V.; Santa Fe, NM on July 21, 2017 |
My order of Talavera arrived in great condition and in a timely manner. I am totally satisfied with La Fuentes Imports products and their outstanding service.
2017-04-07 07:37:00
Loved the tiles! Too bad I can\'t send you a photo of my finished project.
5
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by Janet B.; boynton beach, FL on April 7, 2017 |
Loved the tiles! Too bad I can't send you a photo of my finished project.
2017-03-13 10:26:00
Good service
5
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by Fred o.; Bluff city, TN on March 13, 2017 |
Good service
2017-03-11 07:48:00
I bought an assortment of tiles and two Oaxacan carvings.
5
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by Nancy T.; Rockville, MD on March 11, 2017 |
I bought an assortment of tiles and two Oaxacan carvings. All were very carefully wrapped and arrived in perfect condition. Shipping was very quick and I knew exactly when the packages would arrive. I highly recommend La Fuente Imports.
2016-10-07 01:06:00
The delivery was fast.
5
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by Adriana F.; los angeles, CA on October 7, 2016 |
The delivery was fast. The product came as described. One of the items was not readily available and a very helpful sales person call me with options.Highly recommend them.
2016-10-04 10:12:00
I had another wonderful experience with La Fuente!
5
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by Lisa S.; Germantown, TN on October 4, 2016 |
I had another wonderful experience with La Fuente! The customer service was great, the shipment was totally accurate and all of the pieces were in perfect condition. Thank you again for making me a very pleased customer!
2016-09-29 14:40:00
Great company! Great quality! Willing to help in any way!
5
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by debra m.; QUINLAN, TX on September 29, 2016 |
Great company! Great quality! Willing to help in any way!
2016-07-16 14:29:00
The order process was simple, the delivery in two days.
5
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by Marcy K.; Beverly Hills, CA on July 16, 2016 |
The order process was simple, the delivery in two days. One type was highly damaged and another was sent at no charge. Very happy with the product and service.
2016-06-03 14:36:00
Very good experience.
5
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by Pam c.; bernville, PA on June 3, 2016 |
Very good experience. I have samples of the tiles and I will be choosing a grout color, putting construction paper behind them. You'll see a big order from me soon.Thank you.
2016-05-26 17:01:00
customer service was great.
5
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by Vic .; New Braunfels, TX on May 26, 2016 |
customer service was great. i had the tiles shipped to my installer so i have not seen them yet but i was impressed with variety offered on website.
2016-04-13 19:23:00
Awesome service, prompt delivery.
5
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by Rachel P.; Portland, OR on April 13, 2016 |
Awesome service, prompt delivery. Just love the tiles.
2015-10-30 20:06:00
I bought several tiles in Mexico years ago for future accent work in a bathroom and kitchen project.
5
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by Laura R.; Sebastopol, CA on October 30, 2015 |
I bought several tiles in Mexico years ago for future accent work in a bathroom and kitchen project. Years later, I am doing those projects and discovered that I fell short a few tiles... you guys not only had what I needed, but they are spectacular and arrived really quickly. Thank you so much, La Fuente!!
2015-10-29 12:39:00
I was very happy with my experience and the quality of the items.
5
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by Blaire M.; Los Angeles, CA on October 29, 2015 |
I was very happy with my experience and the quality of the items. I was a little disappointed that somethings weren't in stock, but a rep called me and was very nice about replacing those items and it all worked out.Thanks again!
2015-08-15 01:24:00
the tiles are beautiful and look exactly as pictured.
5
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by pat s.; lakeway, TX on August 15, 2015 |
the tiles are beautiful and look exactly as pictured. they are vitrified and well made. i am so pleased with the way my project turned out, so much so that i am now thinking of other similar projects. i highly recommend them.
2015-07-24 13:00:00
Great! Prompt and problem free service!
5
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by Virginia W.; Irving, TX on July 24, 2015 |
Great! Prompt and problem free service!
2015-07-23 11:25:00
This was from costermer service to delivery the best company to work with.
5
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by Mary jane D.; Ocean Gate, NJ on July 23, 2015 |
This was from costermer service to delivery the best company to work with. You actually speak to real live lovely PEOPLE!!!! So helpful in ordering.Could not believe how fast delivered.Each tile wraped with care no breakage.tiles more beautiful then picture.Price much better then other co. We could not be more pleased, plan to buy more,only from La.Fuente.Thank you ***
2015-07-22 18:25:00
Totally sooo pretty, love them
5
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by Paula D.; Owasso, OK on July 22, 2015 |
Totally sooo pretty, love them
2015-06-12 09:30:00
Excellent customer service, very knowledgable and helpful.
5
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by Nora B.; Fort Worth, TX on June 12, 2015 |
Excellent customer service, very knowledgable and helpful. Order arrived on time and in good condition. Will definitley do business with you again and will recommend you to others. Thanks for all of your help
2015-06-11 18:52:00
wonderful detail and unique patterns on tiles
5
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by Kati D.; Pescadero, CA on June 11, 2015 |
wonderful detail and unique patterns on tiles
2015-05-21 17:24:00
Beautiful tiles.
5
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by Michaela K.; Kempner, TX on May 21, 2015 |
Beautiful tiles. Shipping was high but fast. Would have preferred lower shipping cost with slower delivery but wasn't given that choice. I just ordered samples this time but will get all my tiles from your company. Overall very happy with the product. If you want gorgeous, unique tiles, this is the place to get them. Highly recommended.
2015-05-08 19:27:00
***
5
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by Elizabeth L.; El Paso, TX on May 8, 2015 |
***
2015-03-01 00:11:00
great
5
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by Elaine P.; Madera, CA on March 1, 2015 |
great
2015-02-28 14:09:00
I ordered a slew of different tiles as samples to see how they would look in my kitchen.
5
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by John H.; Arlington, MA on February 28, 2015 |
I ordered a slew of different tiles as samples to see how they would look in my kitchen. The website was easy to use, with very accurate pictures of the tiles. There were no surprises when I opened the box. Also, the tiles were very carefully packed. Overall, I was very happy with the experience La Fuente provided.
2015-02-19 20:34:00
I would very much recommend this company to others! The tiles are beautiful, reasonably priced, and the delivery was swift!
5
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by Jodie F.; Moscow, WA on February 19, 2015 |
I would very much recommend this company to others! The tiles are beautiful, reasonably priced, and the delivery was swift!
2014-11-12 18:27:15
good experience
4
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by Joaquin M.; San Antonio, TX on November 12, 2014 |
good experience
2014-10-08 19:27:07
I purchased some tiles and one was not exactly correct.
5
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by Cheryl L.; Austin, TX on October 8, 2014 |
I purchased some tiles and one was not exactly correct. I sent a customer service request through their website and got an immediate response and a new tile was put in the mail that day. Great customer service! I would recommend this company to others. My only negative comment is that the shipping on my order seemed excessive.
Talavera Tile
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