Privacy Policy
La Fuente Imports, LLC. is dedicated to respecting and protecting your privacy. We acknowledge that you have many choices on the internet and thank you for visiting our website. We would like to assure you that we take great pride in the management of any information you share with us. From simply signing up for our newsletter to sharing your financial information when completing a purchase, your personal information will be treated with appropriate security and confidentiality within the guidelines of lawful use.
Our intent is to inform you of what information we may collect, how we use such information, and the choices you have regarding our use of the information. Your ability to manage or opt-out of our use of this information is always available to you. This applies to information we collect through our website, verbal or written correspondence, and through third party service partners. By using our website, or sharing your information with us, you are accepting and consenting to the practices described in this Privacy Policy.
As part of our commitment to your privacy, we have agreed to not share contact information with other marketers; and honor customers' requests not to receive email, phone, mail, or other solicitations from La Fuente Imports, LLC.
Your Information
Anytime you view our website, register with our services, purchase our products, connect us to your chosen service partner, correspond with our staff verbally or in writing, or subscribe to any of our advertising programs, certain identifying information about you will be gathered. However, you do not have to share any contact information to simply browse our website.
Initially, we may track the internet domain address and other electronic identifiers about our website traffic. We may also receive information regarding devices used to access our website. This information is gathered to ensure we are developing our technologies to best serve our user base as well as guard against any attempts to maliciously target our website or gain access to our user data.
To provide or exclude any further contact information is completely your choice. If you choose not to share the information we request, you may be unable to purchase products, or access certain offers and content on our website. We may retain contact information, correspondence, purchase history, etc. to create the best customer experience possible.
If you choose to use PayPal, a third party financial service partner, or any other service provider accessed via our websites, you consent to voluntarily share your information stored by their service in accordance with their terms of use and privacy policy. We may include what was gathered from your preferred service partner to the information we have already collected from you via our website.
You may contact us at any time to review, update, or request the deletion of information we have about you. If you have any additional questions about La Fuente's collection and storage of data, please contact us at:
La Fuente Imports, LLC
3350 Chelton Loop N
Colorado Springs, CO 80909
888.622.0939 (outside of the U.S., call 719.329.0939)
[email protected]
Use of Your Information
The personal information you share is primarily intended for communication with you, to offer better customer service, and for order fulfillment. As previously stated, we will not sell or rent your information and is solely for our use and the use of our Service Partners. Our Service Partners are bound by our contracts with them from sharing your information and only receive your information to fulfill a process or service which is not a core competency of our company.
Simply, your information is shared with our Service Partners for practical purposes such as:
- Processing Credit Cards
- Shipping and Delivery
- Distribution of Email1
- Independent Ratings & Reviews
Internally, we use some information for analytical and marketing purposes, such as:
- Analyzing Preferences, Trends, and Statistics
- Informing you of new products, promotions, and offers
- Keeping you updated on the status of your order and providing shipping details
We only contact you based on your specified preferences. We use reasonable effort to confirm the accuracy of your information. In that effort, we may need to contact you via email, phone, or mail to address questions or issues specific to fulfillment of your order, even if you have opted-out from receiving marketing communications.
In certain instances, we may disclose your contact information when we have reason to believe it is necessary to identify, contact, or bring legal action against persons or entities who may be causing injury to you, La Fuente Imports, LLC, or others. We may also disclose your contact information when we believe it is required by law or legal process.
1 Email distribution companies are used industry-wide to ensure reliable delivery of email and ensure compliance with CAN-SPAM requirements.
Cookies
When visiting our website, we send cookies to your computer or mobile device. A cookie is a small data file stored in your web browser when you visit a website. Cookies can be session-based or persistent. Session-based cookies expire when you end your session by closing your browser or have extended periods of inactivity on the site. Persistent cookies store information in your web browser so when your session is ended and you return to the site at a later date, the information from the cookie is still available. We use cookies to improve the quality of your experience on our website and remind us of your interests and browsing habits to recommend the most relevant products, articles, and services. Our cookies do not contain any personal information you may share with us.
Some of our service partners may send cookies and collect data on our behalf but are bound by our contracts with them from sharing this data with anyone other than us or our other service partners. If you would like to opt-out of accepting cookies or would like to have the option of which cookies are set, you can generally choose one of these settings in your browser. Please keep in mind that certain aspects of our website may not work if cookies are deleted or disabled. For more information on cookies and how to manage them please review the "What Are Cookies?" article available on the Norton by Symantec website.
Opting-Out
You may opt-out of any future contact from us at any time. We have provided multiple options for that purpose:
- Click the "change your email preferences" link at the bottom of our marketing emails.
- Login to your account through the "My Account" link in the top menu of our website.
- Contact us by email or phone at 888.622.0939 (outside of the U.S., call 719.329.0939).
When contacting us by email or phone please provide your full name, email address and specify what information you do not want to receive. Please note that requests made by email or phone outside of regular business hours, 8am to 4pm (MST) Monday thru Friday, will not be processed until the following business day.
Keep in mind that even if you opt-out from receiving marketing communications we may need to contact you via email, phone, or mail to address questions or issues specific to the fulfillment of your order.
Security and Privacy
We take great precautions to protect and safeguard the information you share with us via our website. Our website uses Secure Socket Layer (SSL) to encrypt and transmit sensitive information such as your name, address, credit card number, etc. so that only we can decode your information. While SSL is very reliable and the standard in transmitting sensitive information over the internet, no transmission of data is guaranteed to be 100% secure. To that effect, we cannot offer any warranty nor guarantee the security of any information transmitted to or from our websites, and you do so at your own risk.
In addition to our efforts in protecting the transmission of your information online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment.
Your Responsibilities
If you decide to create an account on our website, you are responsible for maintaining the confidentiality of your account and password. You are responsible for all activities that occur under your account. We recommend you restrict access to your computer and log out of your account when you finish with your visit to our website. It is also imperative that you logout and close the browser after your visit our website when using a shared or public computer to access your account.
User Consent
Our website is a general audience site. However, users under the age of 18 cannot purchase products from our websites nor do we permit anyone under the age of 13 to register with us and will not engage in written or verbal communication with anyone who discloses that they are under the age of 13. Children under the age of 13, should always ask their parents or guardians for permission before providing any contact information to anyone online. We strongly urge parents to be involved and informed of their children's online activities and use web filtering technologies to maintain their safety.
Policy Changes
Any time the Privacy Policy is changed, in whole or in part, we will post it on our website. The effective date is stated at the end of this article. The new policy will apply to all current and past users of our website and will replace any prior policies. Continued use of our website constitutes your acceptance of the practices described in the revised Privacy Policy.
Your Feedback
To help us improve our Privacy Policy and practices, please give us your feedback. You can email us or call us at 888.622.0939 (outside of the U.S., call 719.329.0939).
Effective Date: May 24, 2018
